Cannot open Actinic / Cannot find database

[peter]

Dear Community

My client has reported the following problem.

> Sorry to bother you again but I have another problem now - I have tried
> to open the Actinic 10 site this morning after not
> having looked at it for a week or more and find I cannot open it at all
> - it just comes up with a message saying cannot find the database?

The only suggestion following a trawl of the web is

>> 'This usually happens on Windows NT and Windows 2000. This is caused
>> by installing the software under the admin account. You will have to
>> uninstall Actinic then re-install while logged in under the user
>> account which will be using Actinic.'

The client has replied:
> the computer only has
> one user - we do not have a log in system -

I think they are running Vista.

Is there an alternative to uninstalling / reinstalling and has anybody else reported a similar problem?

Many Thanks

[leehack]

Manually look or search for it on the system? Got to be quicker to reinstall and import a snapshot though, that's just a few minuites.