'Fallback' option for Radio Buttons on Payment Method

[DBenson]

I am having problems setting up the option to display payment methods as radio buttons as opposed to a drop down list.

I have followed the knowledgebase article and my radio buttons have appeared (looks much better than a drop down!)

I then came across this post..
http://community.actinic.com/showthr...t=49989&page=2
which gave the info to solve the problem of no payment method being pre-selected..i.e. the answer being that Fallback must be selected on one of the payment methods.

But I do not appear to have the 'Fallback' option to tick on my Payment and Security options within Business Settings...I have tick box columns for Website and Desktop and Limit to Defined Customers but no 'Fallback' column to tick ??

I have checked out the help pages too and it clearly shows a page image giving a 'fallback' column 'tickable option'.

Have I possibly got something unticked elsewhere so that I don't see the 'Fallback' column ???

Any help would be much appreciated.

Many thanks.

[KellyJ]

Is it possible that the Fallback column was accidentally reduced to zero width, hence not visible?

If so, move the mouse over the grid's header row, between 'Desktop' and 'Limit to Defined Customers' columns, until the mouse icon changes to left-right arrows with double vertical lines. Then left-click and move mouse to the right, which should expose the 'Fallback' column again.

James

[DBenson]

Hi James

Thank you so much! - I now have a 'Fallback' Column - as you say the column was collapsed and hidden.

I have never previously noticed the change to the 'double vertical' lines, indicating that you can drag open a hidden column!

Many, Many thanks.