Address Line 1 error

[james233]

Hi

Domain: www.gprsmodems.co.uk

When a customer was filling out name and address an error was thrown up on the next page. The perl script running is oS000001.pl. I tried to mimic the problem and realised it only happens on a particular word . The 1st line of the address is "28 Casino Rd". If "28 Casino" is typed no error, if 28 Casino followed by a space is typed an error occurs. If you mispel the word to 28 Casimo Rd all is fine.

Please see exact error message below:

Not Acceptable

An appropriate representation of the requested resource /cgi-bin/os000001.pl could not be found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Any feedback would be appreciated.

Regards
John A.

[peblaco]

This is related to your hosting company using an apache server add-on called mod_security which is probably blocking the request because it is picking up "casino" as a possible spam keyword and returning the "Not Acceptable" server error. The mod_security add-on can be disabled via .htaccess (depending on the version) but it is probably best to discuss the issue with your hosts.

[james233]

This is related to your hosting company using an apache server add-on called mod_security which is probably blocking the request because it is picking up "casino" as a possible spam keyword and returning the "Not Acceptable" server error. The mod_security add-on can be disabled via .htaccess (depending on the version) but it is probably best to discuss the issue with your hosts.

Peblaco

Many thanks for your prompt reply. I noticed other words not allowed for example" 28 Poker Rd!!. I will edit the htaccess file after discussion with the provider.
Many thanks again
Regards John A