Problem with customer paying on credit card.
Customer goes to CheckOut Page
They enter their name and address and Click on NEXT
(only the invoice details were showing. Have to Check box to show Delivery Address)
Select Credit Card Payment and Click on CONFIRM ORDER
This produces Error Message - A General Script Error Occurred and Error: The input is NULL
If I then Click on BACK
and then Click on NEXT
and then Click in CONFIRM ORDER I am then taken to ActinicPay to enter credit card details.
I have created a new site and then copied actinicextras.js to the folder on my shop to esnure this is correct. Still the same. In all instances I have done a Full Refresh. I have also given the program a different CGI ID script number
It appears that the Delivery Address box is not being filled in.
Whether the little box is left UnChecked or when you fill in Delivery Address the same error appears.
However if you go back to the page where you put in the Invoice Address and, or, Delivery Address and then Click to go back to the Select Payment method you can then go onto ActinicPay to make credit card payment.
This is very puzzling as the web site was working. I have also uploaded a SnapShot to a different web address and with the same result. This also has a different IP address. Yet on this IP address I have another Actinic Shop which works fine.
Customer goes to CheckOut Page
They enter their name and address and Click on NEXT
(only the invoice details were showing. Have to Check box to show Delivery Address)
Select Credit Card Payment and Click on CONFIRM ORDER
This produces Error Message - A General Script Error Occurred and Error: The input is NULL
If I then Click on BACK
and then Click on NEXT
and then Click in CONFIRM ORDER I am then taken to ActinicPay to enter credit card details.
I have created a new site and then copied actinicextras.js to the folder on my shop to esnure this is correct. Still the same. In all instances I have done a Full Refresh. I have also given the program a different CGI ID script number
It appears that the Delivery Address box is not being filled in.
Whether the little box is left UnChecked or when you fill in Delivery Address the same error appears.
However if you go back to the page where you put in the Invoice Address and, or, Delivery Address and then Click to go back to the Select Payment method you can then go onto ActinicPay to make credit card payment.
This is very puzzling as the web site was working. I have also uploaded a SnapShot to a different web address and with the same result. This also has a different IP address. Yet on this IP address I have another Actinic Shop which works fine.
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