Hi,
We are making the switch from XP to Win7 64 bit and I'm having this particular problem which might not be an Actinic problem but a Windows problem, but hope if someone has any ideas on resolving...
We are on multi-user v10.0.4, workstations access the sites directory located on our server via map network drive.
I install Actinic, get it working with the sites directory on the mapped drive.
The mapped drive is set to "reconnect at logon"
The problem occurs when I open Actinic after a reboot. It would say something like "sites directory not found" and would open up a window to select the sites directory.
In Windows Explorer, the mapped network drive's icon is normal, but the one on the Actinic window it has a red cross.
I would select the mapped network drive's sites folder and Actinic would take me to the "use existing data?" and then onto authorisation key page...
It's a pain to keep doing this everytime the workstation is rebooted...
I have tried the UNC path to the sites directory
- it does resolve this problem, but our backup which involves renaming the sites directory fails as it fails to rename the sites directory due to file locking...
- I've tried clearing all opened files via Server by : Server Manager > Roles > File Services > Right Click on Share and Storage Management > Manage Open Files > Close All
but it still can't rename the folder... I've tried removing that drive from any automated backups and removed from any shadow copies.
I think once it may have been a print operation in Actinic crashed and the printer spooler that caused the lock.
However this file lock only happens when a UNC path is used.
So I need to either:
#1 : resolve mapped network drive problem
or
#2 : resolve file lock problem on UNC path
Any suggestions?
Thank you
We are making the switch from XP to Win7 64 bit and I'm having this particular problem which might not be an Actinic problem but a Windows problem, but hope if someone has any ideas on resolving...
We are on multi-user v10.0.4, workstations access the sites directory located on our server via map network drive.
I install Actinic, get it working with the sites directory on the mapped drive.
The mapped drive is set to "reconnect at logon"
The problem occurs when I open Actinic after a reboot. It would say something like "sites directory not found" and would open up a window to select the sites directory.
In Windows Explorer, the mapped network drive's icon is normal, but the one on the Actinic window it has a red cross.
I would select the mapped network drive's sites folder and Actinic would take me to the "use existing data?" and then onto authorisation key page...
It's a pain to keep doing this everytime the workstation is rebooted...
I have tried the UNC path to the sites directory
- it does resolve this problem, but our backup which involves renaming the sites directory fails as it fails to rename the sites directory due to file locking...
- I've tried clearing all opened files via Server by : Server Manager > Roles > File Services > Right Click on Share and Storage Management > Manage Open Files > Close All
but it still can't rename the folder... I've tried removing that drive from any automated backups and removed from any shadow copies.
I think once it may have been a print operation in Actinic crashed and the printer spooler that caused the lock.
However this file lock only happens when a UNC path is used.
So I need to either:
#1 : resolve mapped network drive problem
or
#2 : resolve file lock problem on UNC path
Any suggestions?
Thank you
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