Software not opening at all?
Hello,
I am not able to open my Actinic v10 software at all, the following message keeps coming up:
Actinic failed to open the database DSN=ActinicCatalog10.
The database may be corrupt or the version may be newer than expected.
This prevents Actinic working.
The error was:
Cannot open database '(unknown)'. It may not be a database that your application recognizes, or the file may be corrupt.
Driver's SQLSetConnectAttr failed
Please refer to the troubleshooting section in the MU Installation and User guide for possible solutions.
Then another message appears:
Your system isn't configured correctly and Actinic cannot function. This is normally caused by the database components currently installed, and is acknowledged by Microsoft as a problem (see http://msdn.microsoft.com/library/te...redistmdac.htm).
In most cases it can be corrected by installing the latest copy (at least version 2.1.2.4202.3) of "Microsoft Data Access Components" or "MDAC" which can be downloaded from Microsoft. MDAC 2.6 is also supplied on the on Catalog install CD. If need to download it from Microsoft, click on the first link below to open your browser at the relevant page, and then follow the appropriate links.
After installing the new version of MDAC you may have to uninstall and then reinstall Actinic to obtain full functionality.
If you require any further assistance please contact your vendor. Contact details are available by clicking on the second link below.
One link is to Microsoft which is a missing page and the other was to the Actinic contact form. I do not have cover, but would this be considered as a hosting issue?
Any help would be greatly appreciated.
Thanks,
Heidi
I am not able to open my Actinic v10 software at all, the following message keeps coming up:
Actinic failed to open the database DSN=ActinicCatalog10.
The database may be corrupt or the version may be newer than expected.
This prevents Actinic working.
The error was:
Cannot open database '(unknown)'. It may not be a database that your application recognizes, or the file may be corrupt.
Driver's SQLSetConnectAttr failed
Please refer to the troubleshooting section in the MU Installation and User guide for possible solutions.
Then another message appears:
Your system isn't configured correctly and Actinic cannot function. This is normally caused by the database components currently installed, and is acknowledged by Microsoft as a problem (see http://msdn.microsoft.com/library/te...redistmdac.htm).
In most cases it can be corrected by installing the latest copy (at least version 2.1.2.4202.3) of "Microsoft Data Access Components" or "MDAC" which can be downloaded from Microsoft. MDAC 2.6 is also supplied on the on Catalog install CD. If need to download it from Microsoft, click on the first link below to open your browser at the relevant page, and then follow the appropriate links.
After installing the new version of MDAC you may have to uninstall and then reinstall Actinic to obtain full functionality.
If you require any further assistance please contact your vendor. Contact details are available by clicking on the second link below.
One link is to Microsoft which is a missing page and the other was to the Actinic contact form. I do not have cover, but would this be considered as a hosting issue?
Any help would be greatly appreciated.
Thanks,
Heidi
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