CGI-BIN Url issue

[kathynewman]

Not used Actinic for quite some time as moved to another ecommerce system but am now using my old copy of V10 to help a friend with a small site.

Having a problem with loading the site. The hosting company is Heart and the domain is listed as a multi site - not the main domain for the hosting account and therefore is referred to as
/home/sites/MAINSITEdomain.co.uk/public_html/MULTISITEdomain.co.uk/

The issue is to do with the path to CGI bin which we have as http://MULTISIEdomain.co.uk/cgi-bin/ however when uploading get the error
Actinic is not able to run the CGI scripts on the server. It appears as if the scripts are not installed. The most likely cause is that you have an incorrect CGI-BIN URL

Heart have been great with support but they are at a loss as to why this doesn't work. Does anyone have any experience re this?

Thanks

Kathy

[Mike Hughes]

Hi Kathy,

The 'Path to cgi-bin' setting requires a directory / file path to the cgi-bin for ftp access.

A file path would not normally begin 'http'.

Mike

[jont]

My multisite settings for Heart are as follows:

HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 1
SCRIPTEXT .pl
SMTPHOST localhost
WEBSITEURL http://www.site.com/
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS false
PATHTOPERL /usr/bin/perl
USEENHANCEFTP true
FTPCLIENTTIMEOUT 15000
FTPRETRYDELAY 3000
FTPKEEPALIVEINTERVAL 30000
FTPSILENT true
FTPMAXRETRIES 3
FTPCONNECTTIMEOUT 25000
SMTPAUTHREQUIRED false
SMTPUSERNAME
SMTPPASSWORD
COMPRESSIONPACKETSIZE 1024
COMPRESSEDUPLOAD true
CATALOGURL http://www.site.com/acatalog/
ONLINESTOREFOLDERNAME acatalog
CGIBINURL http://www.site.com/cgi-bin/
PATHFROMCGITOCATALOG ../public_html/acatalog/
FTPHOST ftp.site.com
FTPUSERNAME **********
FTPPASSWORD ******
PATHTOCGIBIN /cgi-bin/
USEPASSIVEFTP true
FTPPATHFROMCGITOCATALOG

[jont]

If you are creating sub-sites off the main domain you need to create a new folder at public_html/SUBSITE/ set the CHMOD to 755 and just change the directory paths to include /SUBSITE/

[jont]

I don't have any network settings on this PC for a subsite on HEART but will upload when back tonight

[jont]

Heart settings using a sub folder

HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 3
SCRIPTEXT .pl
SMTPHOST localhost
WEBSITEURL http://www.bikster-websites.co.uk/wob/
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS false
PATHTOPERL /usr/bin/perl
USEENHANCEFTP true
FTPCLIENTTIMEOUT 15000
FTPRETRYDELAY 3000
FTPKEEPALIVEINTERVAL 30000
FTPSILENT false
FTPMAXRETRIES 3
FTPCONNECTTIMEOUT 25000
SMTPAUTHREQUIRED false
SMTPUSERNAME
SMTPPASSWORD
COMPRESSIONPACKETSIZE 1024
COMPRESSEDUPLOAD false
CATALOGURL http://www.bikster-websites.co.uk/wob/acatalog/
ONLINESTOREFOLDERNAME acatalog
CGIBINURL http://www.bikster-websites.co.uk/cgi-bin/
PATHFROMCGITOCATALOG ../public_html/wob/acatalog/
CODEBASE ./
FTPHOST ftp.bikster-websites.co.uk
FTPUSERNAME
FTPPASSWORD
PATHTOCGIBIN /cgi-bin/
USEPASSIVEFTP true
FTPPATHFROMCGITOCATALOG