Announcement

Collapse
No announcement yet.

Sample Company appearing on Invoice only

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Sample Company appearing on Invoice only

    We've recently upgraded our site to V11. We discovered that during the upgrade process, the company name had reverted to "Sample Company". I changed the name, uploaded the site and all appeared to be ok. The company name appears correctly throughout the website, the order confirmation emails etc are all ok too BUT the name at the top of the invoice remains as "Sample Company". I'd assumed(!) that Actinic took the company name from one point within the database etc so I'm completely stumped as to how to fix this one.

    Any ideas/help will be gratefully received.

    Many thanks.

    #2
    See this thread in the Bug Reports forum: http://community.actinic.com/showthread.php?t=51418

    Changing it back should fix it.

    Have you edited the invoice report at all?

    Mile
    -----------------------------------------

    First Tackle - Fly Fishing and Game Angling

    -----------------------------------------

    Comment


      #3
      Thanks Mike. We haven't edited any of the reports etc. I discovered the previous thread when we had the problem initially. What has stumped me is why everything other than the invoice shows the correct company name, seems quite bizarre. Anyway... I've just altered the company name once again, compacted the database and republished.

      Unfortunately the order processing aspect of our site is carried out on another PC off site so I'll need to wait for someone to check it!

      Fingers crossed, eh.

      Comment

      Working...
      X