Product code missing in reports

[Mick Jackson]

I note that the product code is not included in either the packing List or the Invoice in v11.0.2MCPA.

Have I missed something or is this still hard coded in Crystal Reports. I can work around this for the Packing List by using the unused StockBin filed, at least until I find a better solution.

It is preferable, for me, to also have the Product Code on the invoice as it then matches up with the goods supplied and avoids problems with customers claiming the wrong product has been sent, when it is usually they that have ordered the wrong item.

[Duncan Rounding]

Uncheck Auto Generate Product References in the Business Options.

[NormanRouxel]

Works fine here on 11.0.2, both offline and online orders.

Check Settings / Business Settings / Options / Product References to be sure they're not on Auto Generate.

[Mick Jackson]

Thank you both, I hoped for a simple answer and you both had it. Suffering from brian overload after a quick re-design of a v10 site.