HI All
Since launching our clients website theres been a few minor gremlins that we've been trying to sort out,,thankfully most of them are ironed out now, though we have a new one.
Our customers cannot reset their password when trying to log back into the website.
They receive an email with a link to reset their password but once they click on the link they receive the following message :
Your password change request was not found or has expired.
Please open the link received by email in the same browser you used to request a new password.
If you have already used this link once, you cannot use it again.
Has anyone had the above message before ?
Any help, most appreciated...
Many Thanks
Steve
Since launching our clients website theres been a few minor gremlins that we've been trying to sort out,,thankfully most of them are ironed out now, though we have a new one.
Our customers cannot reset their password when trying to log back into the website.
They receive an email with a link to reset their password but once they click on the link they receive the following message :
Your password change request was not found or has expired.
Please open the link received by email in the same browser you used to request a new password.
If you have already used this link once, you cannot use it again.
Has anyone had the above message before ?
Any help, most appreciated...
Many Thanks
Steve