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    record set is read-only

    We're getting the message "record set is read-only" when we try and publish the site.

    Any ideas what this means?

    We can find some posts for this but none for v11

    V11.0.1 LMFA

    #2
    No idea what's happening but it sounds like a database error.

    Have you tried to compact and repair the database?

    Mike

    PS. As always. If there's ever a sign of problems it's always wise to make a backup of the site files before doing anything else.
    -----------------------------------------

    First Tackle - Fly Fishing and Game Angling

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      #3
      Yes, tried that Mike.

      Virtually every action results in the "record set is read-only" message often appearing several time before Actinic just shuts down.

      Comment


        #4
        Morning Peter

        That sounds worrying. If not done so already, suggest contacting support so someone can have a look at the site database.
        On a separate note, we usually also recommend using the latest version so one can take advantage of the latest fixes and enhancements of the maintenance release, in this case SellerDeck v11.0.3

        Regards
        Krithika Chandrasekar
        SellerDeck

        sigpic

        E-commerce software by SellerDeck

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          #5
          I second what Krithika says. If a compact and repair doesn't work then get tech support involved as they'll have the tools to identify and fix the problem.

          Mike
          -----------------------------------------

          First Tackle - Fly Fishing and Game Angling

          -----------------------------------------

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            #6
            and remember that a compact and repair can also be undertaken through "Administrative tools | ODBC Drives" in the "User DSN" Tab. Select the "Catalog11" and click the configure button where you can compact and repair separately.
            Worth a try here as well, just in case.
            Fergus Weir - teclan ltd
            Ecommerce Digital Marketing

            SellerDeck Responsive Web Design

            SellerDeck Hosting
            SellerDeck Digital Marketing

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              #7
              Update: Went for a software re-install.
              Problem now solved.

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                #8
                Good to know Peter
                Krithika Chandrasekar
                SellerDeck

                sigpic

                E-commerce software by SellerDeck

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