Hi,
I have a problem in SD11 (11.0.3.MHDB) with the ship button.
In a nutshell when I load SD and retrieve orders, I think double click on the order, select the items and then press ship. Once I have pressed ship the whole program becomes unusable. I cannot even say the program has crashed as it does not show that the program is not responding. All that happens is when you click the mouse, the windows “dong” sounds.
Everything else in windows works fine. I had a look to see if another window opening caused this, but it doesn’t appear to be that either.
In order to be able to ship products and print the invoice you have to go through the above, then CTRL, ALT, DEL and close the program. Then restart the program and then it works. It appears as though it only happens when the order has initially been downloaded.
I have tried various things such as compacting the database, totally uninstalling SD and Re-Installing it again but each time this problem appears.
It is more of an inconvenience than something that is critical, but it would be nice to find a solution to it.
Has anybody come across this problem before and if so, how was it resolved?
Thanks in Advance.
Mike
I have a problem in SD11 (11.0.3.MHDB) with the ship button.
In a nutshell when I load SD and retrieve orders, I think double click on the order, select the items and then press ship. Once I have pressed ship the whole program becomes unusable. I cannot even say the program has crashed as it does not show that the program is not responding. All that happens is when you click the mouse, the windows “dong” sounds.
Everything else in windows works fine. I had a look to see if another window opening caused this, but it doesn’t appear to be that either.
In order to be able to ship products and print the invoice you have to go through the above, then CTRL, ALT, DEL and close the program. Then restart the program and then it works. It appears as though it only happens when the order has initially been downloaded.
I have tried various things such as compacting the database, totally uninstalling SD and Re-Installing it again but each time this problem appears.
It is more of an inconvenience than something that is critical, but it would be nice to find a solution to it.
Has anybody come across this problem before and if so, how was it resolved?
Thanks in Advance.
Mike
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