My laptop installation of V11.0.5NMCC now crashes and freezes when I click on Packing List and choose "Standard Report". I have exported a snapshot to my desktop PC and it can print there no problem so I am trying to find the cause of this behaviour. I did try re-installing Sellerdeck, but that didn't resolve it. Can anyone give me any clue as to why this is happening?
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Try selecting a different printer.-----------------------------------------
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Thanks for responding Mike, however, changing the printer in the File menu doesn't make a difference to this behaviour. There is normally an option to change Printer in the Packing List/Invoice menu's, but Sellerdeck freezes before I get to that point!Originally posted by Mike Hughes View Post
I have the distinct feeling that some other routine running in the background is preventing the Printer driver from loading...just got find out what!Comment
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We get same problem occasionally
We have always found, with every version of Sellerdeck/Actinic, that occasionally when clicking to Print data entry sheets that Sellerdeck crashes. We upload again and continue. Some time ago I posted it on the forum, and contacted Support, but was told that the problem was with my printer or printer driver and not with Sellerdeck. I have hence just accepted it and carry on. Luckily for me it is only occasionally.
SarahComment
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Can you try the following: -
http://community.sellerdeck.com/showthread.php?t=45001
If this does not work, close the software and return to this location and delete the 'Printer Settings' folder completely.
Once you have done this re-open the software and try printing again.Comment
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