Our price hidden when logged in.

[Sheltons]

Don't know how long this has been going on but now I know it is, it's bugging me. I suspect this will not be fixable but at least I have tried.

On our website, if you are not logged in then Our price will show but won't if you are logged in. This only happens if the product has Options (Component)

examples:
1.Product with Just Attributes
2. Product with Options (Component)

Here are some images showing what happens when not logged in:


and when logged in:


Although I have managed to tinker and add a few features in, my coding expertese within SellerDeck is by no means expert.

Any ideas what is causing it.

Thanks.

[Mike Hughes]

Hello John,

It's odd but the 'Our Price From' is showing the wrong price anyway.

I'd say the problem is going to be the variable that you're using in the layout that displays the 'Our Price' bit. What variable are you using?

[Sheltons]

Hello John,

It's odd but the 'Our Price From' is showing the wrong price anyway.

I'd say the problem is going to be the variable that you're using in the layout that displays the 'Our Price' bit. What variable are you using?

Hi Mike,
Our Price is a field at product level which should be £299 (human error) where as the priceses below are populated at the Options level. So the Parent is not calculated from the Options - that would be nice.

However, this is what the designer is coming up with when I click on the price next to Our Price:

<actinic:block PHP='true'>priceformat("<actinic:variable name="SecondCurrencyFormat" selectable="false" />","<actinic:variable name="TaxInclusivePrice" selectable="false" />", "<actinic:variable name="TaxInclusivePriceAlt" selectable="false" />");</actinic:block>

[Mike Hughes]

Hi John,

I wonder if there might be another blockif in the layout controlling the display of that price. It could be using a variable such as 'ShowPrice' or 'ProductPriceisEnabled' to turn it on or off.