Applying a handling charge to a single item

[Tinkerbell]

We wish to sell gift vouchers and apply a handling charge of 50p to each order for vouchers. I have added a component to the product but have two issues:

1. When I enter the price for the component, the price field always reverts back to £0.00. (I have made the pricing model "Sum of Product and Component Prices" on the gift voucher product itself). Can anyone shed any light on this? However, if I use an associated product as a component, that works fine?

2. Vouchers are available in denominations of £1 with a minimum purchase of £5 - however I have found that the component charge is multiplied by the number of vouchers ordered. IE, £10 of vouchers are ordered, handling charge becomes £5! All I'm trying to achieve is a one-off fee of 50p per order.

All other products on our site include a postage charge so we aren't actually using the 'shipping charges'.

I hope this makes sense and someone is able to help me, please! I'm in grave danger of pulling my hair out

[Tinkerbell]

Sorry to bump this up but is anyone able to help? Please

[simonthecasey]

what are you using for the gift vouchers, Component prices or a seperate product going through the component

[Tinkerbell]

The voucher itself is setup as a product priced at £1 each with a component named "inc handling charge" - it is this component that reverts to £0.00 despite what I enter in the price field.

I can use an associated product and that works fine - but - am unable to fix the quantity of the handling charge as 1 regardless of the number of vouchers ordered!

[cdicken]

The only thing I can recommend is to setup shipping by weight and then set all your products apart from the vouchers to have a weight of '0'.

Then set up a default shipping charge - which you can call 'Voucher Handling Charge' with the following settings:

Weight | Cost
0 | £0.00
1 | £0.50

Then set the weight of the vouchers as being 0.01 or something. That way, no matter how many vouchers are included with the order, the shipping/handling charge will not be any more than 50p.

[cdicken]

By the way - I'm able to enter a price fine within the 'Prices' tab of a component. It's strange your's kept reverting to zero.

[Tinkerbell]

Thanks Chris, that works a treat!

[Tinkerbell]

I have just set up a test product with a test component - entered the component price as £1 and all appeared ok. BUT... when I subsequently look at the component the price has reverted to zero. I suspect I'm doing something silly and will review later