Crash on Upload

[bizweb]

Hello,

I have converted a v6 site to v8, dealt with all the design issues and corrected any coding errors.

I'm trying to upload in TEST MODE
Actinic v8 crashes everytime I try to upload. This occurs during the 'Checking Search Indices' stage.

I can get an upload to complete by un-ticking everything in Search Settings, although the search functionality obviously fails.

Any guidance gratefully received.

Regards

Alec

[cdicken]

The two things I would suggest are:

1) Go to 'Housekeeping | Compact Databases' and do a compaction.
2) Go to 'Help | Troubleshooting' and use the 'Purge and Refresh Website' option to upload your test store. This will ensure any old files that could be causing issues are removed from the Site1 and /test/acatalog folders.

[bizweb]

Still crashes during 'Checking Search Indices'

Thanks for the suggestions... Unfortunately I get the same result.

Thing is, on another site built from scratch in v8, I get no problem with uploading a test mode site.

Alec

[cdicken]

Hi there

I suggest raising an email support request at http://www.actinic.co.uk/support/register.htm The team can take a look and work out what the problem is.