Huge Spaces in Pages

[Waggers]

Could some kind soul cast an eye over http://www.lawrenceart.co.uk/acatalo..._Canvases.html?

There is a huge empty space between the top of the page and the fragment.

I'm using the Executive theme (although it happens with all themes). The more products I add the bigger the space becomes. Taking out the product images don't make any difference.

I put in a call to the Techies a couple of days ago and they were going to look into it but, as yet, I've heard nothing back.

Another page http://www.lawrenceart.co.uk/acatalo...olours_48.html is set up in the same way (fragment, then the product list) and that seems to work OK.

I've tried changing all the page settings (single button per page, different product list layout, etc.) with no success.

It is the same on all versions from 8.0 to the 8.3 beta. I'm using the Business edition.

If anyone could offer this total novice a pointer or two I'd really grateful.



Richard

[Simon Williams]

Hi Richard,

It's a good idea to make sure that your fragments have not exceeded your page widths - check this in the Site Options menu, and check through the CCS.

I've has similar problems on and off, but making sure there is enough space to display the fragments, and that they are not too wide (therefore getting bumped down to the next available width space).

Also, it's worth pointing out that although my site worked in Firefox, IE was a nightmare to get right. When I didn't have a problem with firefox, I'd test in IE and had similar problems to you.

My site still does not look the same in IE as it does in Firefox due to different browser interpretations, but I think I've got a balance now.

Hope this helped,
Simon

[Simon Williams]

One other addition,

Have a look at the

/* page body fomatting elements -------------------------------------------------------- */
.page_body {
padding: 10px 0px 0px 0px;
}

.page_body_content {
width: 762px;
text-align: left;
}

.page_body_content_left_column {
float: left;
width: 170px;
}

.page_body_content_right_column {
float: right;
width: 552px;
}
/* end page body fomatting elements ----------------------------------------------------- */

in the css, and ensure that's ok.

Simon

[Waggers]

Simon, thanks for the input.

I've been playing around a bit, and I've deleted the fragment and reset the product layout to the various non-image layouts, but still the empty space is there, so I'm guessing the problem is with the product list somewhere.

You mention that I sould check the css - can you tell me which file to look in (as I said, I'm a complete novice at this!)

Many thanks.

Richard

[Simon Williams]

Just below the deisgn tab, there is a 'Select Page Type' dropdown box. From this, select Actinic StyleSheet. This will bring up all the CSS for your site.

Simon

[Waggers]

Many thanks for the info.

I've just heard from tech support and this is the fix (in case anyone else needs it).

Ø select the discounts and surcharges settings

Ø go to the miscellaneous tab

Ø bottom left, uncheck ‘above the list of product’ on the discount description section

Ø Click ok – view the results

[bluemax]

Yup Yup

It took me awhile to figure this one out when it happened to me. The only problem is that your discount schedule won't show up.

Ie. Discounts|Cartcontents|Presentation.

Also the more discounts you have per product, the more "white space" you will get.

I tried using a fragment with just wholesale selected in the visibility tab, and it works. But I have so many discount schedules and some are quite complex, that I need to keep them organized with the discounts otherwise I will loose track easily. Putting them beside the product is not an option.

The bottom line is it should work better then this and it needs to be fixed big time.

[Darren B]

knew there would be an answer here, Sorted my problem

Thanks
Darren