SSL problems

[lisa hale]

am currently trying to add ssl to my site
my client has two accounts with one provider.
One is ftp and one is a secure
When trying to make check out and log in secure i keep getting booted and actinic shuts down when i run the setup wizard.
All goes well until it asks for the ftp path to the cgi bin and web root directory
How can i make the SSL work over the 2 accounts im baffled

[pinbrook]

An SSL cert is valid for one URL only.

I can't help with the rest of your Q as I don't really understand the set up - what do you mean by 2 accts?

who is your host
have you got an SSL cert installed - which URL has the SSL?

[lisa hale]

hey its all very complicated in my opinion.
the host is emnet and for some reason there is two accounts one is my ftp acount which is non-secure and then there is another account which is the secure setup.
ftp account domain name is www.voidclothing.co.uk
secure domain is https://commerce.void-clothing.co.uk, this is the one with the thawte certificate
when i spoke to emnet about this problem they said that when i uploaded the site the SSL and the HTTP are on the same server but are different CGI bins and different FTP settings!
when i asked for the address of the above files they told me i had to make them on the ftp server and then upload to them
im lost and very confused
can anyone help

[lisa hale]

have run a test on the info ive got entered and it all passes until i get the folowing error.
Unable to move to the cgi-bin directory "voidclov%voidclothi/WWW/cgi-bin/" on the ftp server .
the specified directory does not exist or you do not have access.
I know it exists and that i have access as i can upload the site with out ssl so what am i doing wrong