Editing Order Confirmation Emails

[fatoftheland]

Hi

Is anyone able to advise us on how to edit our order confirmation emails? Rather than use the built in Actinic order processing database, we would rather use our own. This works by parsing emails into a database from our exchange server. This functions perfectly for our existing online store, but the change to actinic means that the order emails need to have an almost identical format to our existing online stores confirmation emails, to avoid messing with the actionscript and parsing triggers.

The emails we currently get with actinic are copies of those the customer receives, however we need a little more than this.

Any Ideas?

[cdicken]

Sorry Jon

There is very little flexibility in the emails generated by Actinic at the web site (well, actually there is total flexibility if you are an experienced Perl developer with a few days to spare - but that isn't realistic for most people).

Perhaps if you could describe what you ar looking to include, I could make a suggestion - there are perl hacks available to include all the data from the checkout fields into the confirmation email, but the shopping cart itself is very much a self-contained chunk of data that is very hard to edit.

[fatoftheland]

Hi Chris

Tweaking perl scripts is definately not my bag, and way out of my league! Basically we are looking for a detailed confirmation email preferably in the following format:

==========================================================
Invoice Details
==========================================================
Invoice Ref : 1234567
Transaction Ref: {0000000-0000-0001-0000-00000000BDC}
Invoice Type: protx
Date : 27/10/2006 09:49:44
Status: success
Payment Received: true
Customer ID : ~~~~http://www.ourdomain.co.uk/

Products Ordered
==========================================================
Desc: Product Short Desc Here
Code: 123456
Qty: 1
Price: 31.00

==========================================================
Desc: Product Short Desc Here
Code: 123457
Qty: 1
Price: 52.00

==========================================================
Desc: Product Short Desc Here
Code: 123458
Qty: 1
Price: 912.00



Goods Total : 995.00
Shipment Method : FREE UK* DELIVERY | MAIN LAND UK | FREE SERVICE FOR ORDERS OVER £100*
Shipment Cost : 0.00
Sub Total Including Shipment : 995.00
VAT / Tax : 174.13

Total : 1169.13
Currency : GBP

==========================================================
Billing Details
==========================================================
Name : Joe Bloggs
Address : 15 Bloggs Street
Address : Bloggs Town
City : Bloggville
Postcode : BL09 9SS
County :
State :
Country : United Kingdom

==========================================================
Contact Details
==========================================================
Email Address : jblogg@bloggs.com
Phone Number : 01234 567890
Fax Number :

Additional Info? : Customer is fictious.
Order terms accepted? : Checked
How did you hear About US?: google

Registered Address: My Company Addres

Company Regd. My Company Tax No1
VAT Regd. No: My Company Tax No2


Any ideas how we might achieve this?

[cdicken]

Any ideas how we might achieve this?

No, sorry. It's just not possible to 'break apart' the shopping cart listing in the way you require.