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Maintenance Contract For Actinic 8

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    Maintenance Contract For Actinic 8

    I have just finished (well almost) a site for a client who was talking about "immediate response support" for times when I might be away, off ill or simply watching "Have I Got News For You". Seriously though, I'm a one-man band and haven't the resources to be on-call all of the time.
    Do any members offer this type support service (the client is based in Leeds but of course the site snapshot is sendable anywhere!) and could you give me an idea of cost. The site is aimed at the client's customers in Hong Kong, so something could in theory blob at 12 midnight.
    Please feel free to email me at edwardmoss@hotmail.com (my own URL email is heavily spam-protected so your email might not get through, hence the hotmail address)
    Many thanks
    Ed
    Last edited by steddyeddy; 17-Nov-2006, 10:35 AM. Reason: spelling error

    #2
    Its a problem that all small businesses have.

    But if someone wants 24 hour immediate response they must expect to pay for it.

    one of 2 things tends to happen if you mention a realistic price for this type of premium support

    a) they decide its to expensive
    b) you can now afford to pay someone else to help you with support.

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