BASEHREF value inconsisent on ExtInfo pages

[brightlight]

Spot the difference between the two pages (hint: Price box)...

Extended Info Page One

Extended Info Page Two

These two URL's are Extended Info pages, and they SHOULD feed off the same template - however, they seemingly don't. We've been on the phone to support today for a long long while, with no success whatsoever.

This is very puzzling. However I've noticed a difference in the code on Line 8 between the two pages...

The first (correct one) says...

<Actinic:BASEHREF VALUE="http://actinic.tv-wall-brackets.co.uk/acatalog/" FORCED=0 /> 

The second (incorrect one) says...

<Actinic:BASEHREF VALUE="http://new.tv-wall-brackets.co.uk/acatalog/" FORCED=0 /> 

FYI, "new" was the previous sub-domain we tested on. All our network settings say "actinic.tv-wall-brackets.co.uk" so I cannot understand why some Extended Info pages are displaying new and some displaying actinic.

Is this at the heart of our problem? We cannot even update the incorrect pages at all. All Extended Info pages use the same format.

[leehack]

Both pages look identical to me, i would imagine you have some temporary file or cached page. Clear cookies, clear your internet files and then see what happens.

[NormanRouxel]

Same here. Both pages contain identical BASHREF's.

[brightlight]

Sorry, my bad error....

Compare the URL's now. The BaseHref value is different for product ID 27 than it is for 3. I originally posted the same URL twice!

Is there any reason for this??

[NormanRouxel]

I see customised overall layouts here. Now when I look at the bottom of the generated HTML One has

              <td class="footer_main"><font color="#FFFFFF"><b>INFORMATION</b><br>
               
              &raquo;&nbsp;<a href="sitemap.html" class="footlink">Site Map</a><br>
              &raquo;&nbsp;<a href=	"javascript:self.location.href='http://actinic.tv-wall-brackets.co.uk/cgi-bin/mf000001.pl?ACTION=SHOWFORM'" class="footlink">Contact Us</a><br>              
              &raquo;&nbsp;<a href="javascript:self.location.href='info.html'" class="footlink">Terms and Conditions</a><br> </font>
              </td>

and Two has an erronous

              <td class="footer_main"><font color="#FFFFFF"><b>INFORMATION</b><br>
               
              &raquo;&nbsp;<a href="index1.html" class="footlink">Site Map</a><br>
              &raquo;&nbsp;<a href=	"javascript:self.location.href='http://actinic.tv-wall-brackets.co.uk/cgi-bin/mf000001.pl?ACTION=SHOWFORM'" class="footlink">Contact Us</a><br>              
              &raquo;&nbsp;<a href="javascript:self.location.href='info.html'" class="footlink">Terms and Conditions</a><br> </font>
              </td>

And that "index1.html" is wrong. So it looks like you're using different overall layouts for these pages. Perhaps somethings hard coded in the second that's wrong.

[Bruce]

I just sorted this one on a call. The issue was with the layout Selector bing used on the Product layout, for the Extended info pages.

The selector that should be used is 'ExtendedInformationLinks' while 'ExtendedInfoPages' was being used, that is a variable that is in the layout offered by the above mentioned selector. All is now fine on the site.

Kind regards,