Web site configuration problem

[Twilson]

Hi

We recently purchased Actinic business for our first foray into online sales.
However we are having problems with configuring the website details.

Everything goes fine with the wizard untill it gets to the part where it is
'checking HTTP connection to remote server' then the application hangs completely.

Information that may be useful.
ISP is Demon internet
Acatalog is in /docroot and has permissions 777
CGI bin is located at /docroot/cgi-bin and has permissions 755. I tried changing this to 777 but it appears to be changed to 755 automatically.

Any help on what may be wrong would be appreciated, thanks.

Trevor.

[NormanRouxel]

There are several types of Demon server offerings. One called Showroom and the other Demon Web Hosting (Zeus server). Best tell us which you're using.

[Twilson]

Sure, its 'Demon web hosting advanced'

http://www.demon.net/demon/products/...sting/Features

[Nadeem]

Hi Trevor

Have a look at the following knowledgebase article and see if that helps you.

Please try that settings.

Kind Regards

[NormanRouxel]

I think that Knowledgebase article is for Demon Showroom.

I've a friend using Demon Web Hosting (the Zeus control panel one) and the following network settings seem to work OK (they're using the inbuilt SSL).

HTTPPROXYMODE	0
HTTPPROXYADDRESS	
HTTPPROXYPORT	80
HTTPPROXYUSER	
HTTPPROXYPASSWORD	
FTPPROXYMODE	0
FTPPROXYADDRESS	
FTPPROXYPORT	21
FTPPROXYUSER	
FTPPROXYPASSWORD	
SCRIPTID	1
SCRIPTEXT	.pl
SMTPHOST	localhost
WEBSITEURL	http://www.mywebsite.co.uk/index.html
IGNOREPASSIVEERRORS	true
USERELATIVECGIURLS	false
PATHTOPERL	/usr/bin/perl
USEENHANCEFTP	false
SSLCATALOGURL	https://secure.demonweb.co.uk/mywebsite/acatalog/
SSLCGIBINURL	https://secure.demonweb.co.uk/mywebsite/cgi-bin/
SSLPATHFROMCGITOCATALOG	../../docroot/acatalog/
SSLCODEBASE	./
SSLFTPHOST	mywebsite.demonweb.co.uk
SSLFTPUSERNAME	mywebsite
SSLFTPPASSWORD	XXXXXXXX
SSLPATHTOCGIBIN	/secure/cgi-bin/
SSLUSEPASSIVEFTP	true
CATALOGURL	http://www.mywebsite.co.uk/acatalog/
CGIBINURL	http://www.mywebsite.co.uk/cgi-bin/
PATHFROMCGITOCATALOG	../acatalog/
CODEBASE	./
FTPHOST	mywebsite.demonweb.co.uk
FTPUSERNAME	mywebsite
FTPPASSWORD	XXXXXXXXX
PATHTOCGIBIN	/docroot/cgi-bin/
USEPASSIVEFTP	true
FTPPATHFROMCGITOCATALOG