order number

[pinbrook]

Having searched the community, the help files and every option on every menu I can not find the option to set the order number.

Having upgraded from 6 to 8 I want to be sure my order numbers are sequential - where is it?

[NormanRouxel]

It's in the non-intuitive Help / Troubleshooting / Order Number.

[pinbrook]

Geeez... I searched the online help on "order number" and had it in my mind that it used to be under "Troubleshooting"

What more did I need....

[pinbrook]

And if you use "Query Order Number" up pops the correct sequence.

I know there have been discussionsabout customising the order number, am I corrrect in thinking you can only do this by changing the perl script?

[NormanRouxel]

Re customising order number. I'm fairly sure that this still needs to be done in the Perl scripts.

The scripts haven't changed much between V7 and V8 (except NETQUOTEVAR's have become <actinic:variable ... />) so any tips in the V7 Forum will probably still apply.

[pinbrook]

I try to avoid customising scripts, as it just means there's more to remember for each patch upgrade.

However I wonder if you can use the order number in trouble shooting?

ie current number is 9999, can I customise this to read 109999?

I have 5 sites running through one worldpay acct, it would be useful to stick an extra digit in identify the site the order has come from.

[NormanRouxel]

Sure. The number can be pretty large. When I helped with one site we started the number with 400000, 500000, 600000 when they went from V4 to 5 and 6.