Web configuration ERROR !!

[yunakokimama]

Here is error snapshot.

Please advice me what I should type correctly !!

ERROR " Your Catalog URL appears to be invalid. The files uploaded to the given 'Path from cgi-bin to acatalog directory', can not be downloaded via the browser on the given Catalog URL. These two access routes don't point to the same destination on the server. "

[Mike Hughes]

change ../cgi-bin/acatalog/ to ../acatalog/

Mike

[yunakokimama]

/html ?

My web root folder is /html, In this case, should I type /html/acatalog for path to cgi from catalog???

I noticed many people use public_html/acatalog, so I though it should be /html/acatalog for me

[wjcampbe]

If you are a new user and still within your 30 day trial period, contact Actinic support who will help you work out your connection details free of charge.

If you are a new user and your 30 day support period has expired contact Actinic support and see what they can do to help you.

I say this, because the only way anyone can answer connection problem questions with any authority is if you provide your details to one individual who can log on to your site using your credentials and using their knowledge of how Actinic and Web Hosting works, determine by trial and error what settings are correct for your situation.

In #3 you ask if /html/ should be part of your cgi to catalog path - it depends on where the two folders are in relation to each other in FTP and in HTTP. We cannot see that relationship and so we have nothing to base an answer on except guesswork.

[EDIT]I see from this post http://community.actinic.com/showpos...47&postcount=2 that you have worked it out[END EDIT]

[yunakokimama]

resolved

I resolved this. thank you for all your support