Editing Mandatory Fields on checkout

[grant]

Hi All,

A shop that we look after is having issues with people entering Switch details without filling in the CVV number and some of the date fields etc.

The default method of payment when they come to the payment method page is Mastercard. There are 2 required fields for this - card number and expiry date.

If Switch is selected then there needs to be more mandatory fields like CVV number, card issue and start date.

Questions....

1. Is it possible to make further fields mandatory, based on the card type selected?

2. If not, is it possible to just make more fields mandatory regardless of the card type selected.

3. If someone selects Switch as a payment method and forgets to input oone of the required fields, they are bumped back to the same page with a warning at the top of the page saying that they need to fill in the required fields. But this bumping process removes the card type they had already selected, and they end up putting a switch number through as a mastercard number. Is there any way of the software remembering what fields were filled in with what when it bounced them back and explains what they have missed?

4. Can I move the order of the cards displayed. Switch is currently number 3 on the dropdown - can I move this up to the top without having to delete all the card methods in Business Settings / Payment and Security?


I suppose what I can do for the moment is play with the relevant Checkout Page in design mode and make the rest of the option show in red, so people get a visual reminder that these fields are required.

Any thoughts anyone??

Grant

[grant]

Hmmmm, I don't seem to be able to change the text to the left for the CVV number to red with an asterix. The CSS for these elements in design view is the same as for the CC number.

Both of these elements have the <span class="actrequired"> attached to them.

But the CC number tex is in Red.

And the CVV Number text is in Blue.

????

Where does one alter this??

[leehack]

If they both have the same css style, i would expect to see some form of styling within the coding itself.

[grant]

If they both have the same css style, i would expect to see some form of styling within the coding itself.

Hmmmmm

The CSS in the CSS doc says

.actrequired{color:#ff0000;}

ie, make this text red.

Credit Card Expiration Date has the following in Design View and is Red...

<tr>
<td>
<actinic:block if="%3cactinic%3avariable%20name%3d%22PaymentPrompt004Required%22%20%2f%3e"><span class="actrequired"></actinic:block>
<Actinic:Variable Name="PaymentPrompt004"/>
<actinic:block if="%3cactinic%3avariable%20name%3d%22PaymentPrompt004Required%22%20%2f%3e">*</span></actinic:block>
</td>
<td>
<select name="PAYMENTEXPMONTH" size="1"><Actinic:Variable Name="PaymentExpMonths"/>
</select>
/
<select name="PAYMENTEXPYEAR" size="1"><Actinic:Variable Name="PaymentExpYears"/>
</select>
</td>
</tr>


Last 3 digits on signature Strip has the following coding in design view and is Blue...


<tr>
<td>
<actinic:block if="%3cactinic%3avariable%20name%3d%22PaymentPrompt008Required%22%20%2f%3e"><span class="actrequired"></actinic:block>
<Actinic:Variable Name="PaymentPrompt008"/>
<actinic:block if="%3cactinic%3avariable%20name%3d%22PaymentPrompt008Required%22%20%2f%3e">*</span></actinic:block>
</td>
<td>
<input type="text" name="PAYMENTCARDVV2" size="4" maxlength="4" value="<Actinic:Variable Name="PaymentCardVV2"/>" autocomplete="off">
</td>
</tr>

It would be great if I can get the CVV number text to be red as well, as it would give users a visual clue to remember to fill this bit in.

As it currently stands, as I am unable to make this a mandatory field, our client ends up having to call the customer to request the remaining information to process payment.

[Bruce]

Go to 'Business Settings | Payment and Security', Select 'Credit Card' then click on 'Configure Method', check the box below the 'CVV2' column against the card type you require it for.

Let us know if this helps.

Kind regards,

[grant]

Thanks Bruce,

The CVV2 box is checked next to the Switch card, but users are still able to hit "next" without inputting these details, hence the CVV box is not a mandatory field in the form.

Any ideas on how to make it so?

[Bruce]

Hi Grant,

That should not be happening. I would suggest raising a support ticket @ http://www.actinic.co.uk/support/register.htm

Kind regards,