Sage error when loading for the 1st time

[paulgt4rc]

Installing Sage link and running I get the following error,

"No supported Actinic Site Found. Actinic Ecommerce must be started at least once after installation"

This happens on both Actinic to Sage and Sage Link.

I have the following setup;

Actinic v8 Catalog Cllient
Sage Link that came on the same CD

I then downloaded 'SageLinkv2.3.1GKOA' but the error still comes up.

I have uninstalled, rebooted and reinstalled and made sure Actinic was run before Sage Link.

My site is loaded into Actinic.

Customer support have not heard of this error before!

Big thanks for any help

Paul

[chris ashdown]

V7 of Catalog did not support Link only Business and above

Don't know if its the same with V8

Found this info on Actinic site so looks like cataloge does not support link

"Actinic Business® provides a range of options for small and medium sized companies to develop and manage sophisticated, high volume ecommerce sites. All Actinic Business applications build on the comprehensive features in Catalog with additional advanced functionality in the areas of marketing, customer management and back-office integration designed to provide enhanced value and service for customers and greater efficiency for the merchant. Includes Link to Sage Line 50 and QuickBooks."

[paulgt4rc]

Thanks Chris,

Yes found out that Catalog Client doesn’t support Sage Link.. even though it prompts you to install it!!

Exchanged it for Business Client and its working now.

Thanks
Paul

[chris ashdown]

Bet that unexpectantly hit the pocket !!!

[paulgt4rc]

Bet that unexpectantly hit the pocket !!!

Yep.. for my customer!