When we publish the contact us form on our customer website we are receiving "NETQUOTEVAR:xxxxxx" is the fields. Is there a way of removing this?
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Is it a v8 site upgraded from v7 as NETQUOTEVAR's were removed in v8 in favour of layouts.
Have you tried copying back the original file to see if that resolves? -
We are using v8. The original file has the same problemComment
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Hi there
How are you linking to the mail form?
Is it with a link like this:
http://your.URL/acatalog/mail_form.html
or this:
http://your.URL/cgi-bin/mf000001.pl?ACTION=SHOWFORM
It needs to be the second one in order for the mail form to work correctly.Comment
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Hi Chris,
We to have the same problem, but I'm not sure where to change the URLComment
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Hi Sally
I've been to http://www.glitzy-jewels.co.uk/ and everything looks OK to me. Your links are all fine.Comment
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Hi Chris
Only because I remove the 'contact us layout' from my brochure page and replaced it with the 'css contact us' link.
Ideally I would prefer to have the form within the brochure page with additional text around it.Comment
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OK - I think I understand what's going on.
What I suggest you do is go to your online store and view the source of your online 'Contact Us' form. Then locate the <form...> and </form> tags that begin and end the 'Contact Us' form. Copy these tags, together with everything between those tags to the clipboard.
Then create a new fragment on your 'Contact Us' brochure page and paste all the HTML into the 'Text' field. Then put '!!<' at the start of all the code and put '>!!' at the end of all the code.
That should do it.Comment
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Hi Chris
Thats where we started. We created a new layout within a brochure page which contained the form, but when we published it the form was full of text. Presumably these were the form variable namesComment
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Look in the HTML for the <input type="text" ...> tags. Look for the value="..." attributes.
Remove everything between the quote marks so they read value=""Comment
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Thanks Chris,
wasnt sure I could do that.Comment
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