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    Minor problem with Protx

    I am a new user to both Actinic (started with v.8) and Protx which I am currently running in test mode.

    I have spent a good few hours trawling the forum for answers to some of the issues I have had setting up a web store and have usually found the info to fix the problem. However, I am now struggling!!!

    The PSP bounce page does not forward automatically to Protx (even in test mode) and the wording "you will be forwarded automatically etc...) is right at the bottom of the page where most of my customers wouldn't see it anyway. The "NEXT" button is there and when clicked will forward to the test server at Protx. From there everything works fine.

    Anyone have any ideas what the problem is with regard to the positioning of the text and why it's not forwarding. From other posts in the forum, I know the not forwarding issue is a common one but normally when the site goes live.

    Address of store is www.simplyendo.ltd.uk.

    Thanks for any help

    Mike

    #2
    You appear to be missing this block of code in your pages. To make sure you have the right page, go to the design tab, use the page type dropdown to select PSP Bounce page, then if the block is really missing, copy the code below and paste it into the Layout code window, just before the </head> tag.

    Code:
    	<actinic:block if="%28%3cactinic%3avariable%20name%3d%22PageType%22%20%2f%3e%20%3d%3d%20%27PSP%20Bounce%20Page%27%29%20AND%20%28%3cactinic%3avariable%20name%3d%22IsPSPTestMode%22%20%2f%3e%20%3d%3d%20false%29" >
    		<script language="JavaScript" type="text/javascript">
    		<!--
    		function onLoad()
    		{
    		document.formOCC.submit();
    		}
    		// -->
    		</script>
    	</actinic:block>
    You will see that the standard condition is set so that it does NOT auto forward when the PSP is in test mode.

    Text position was OK for me - right at the top of the main (centre) areea of the page.
    Bill
    www.egyptianwonders.co.uk
    Text directoryWorldwide Actinic(TM) shops
    BC Ness Solutions Support services, custom software
    Registered Microsoft™ Partner (ISV)
    VoIP UK: 0131 208 0605
    Located: Alexandria, EGYPT

    Comment


      #3
      Minor problem with protx

      Bill,

      Thanks for the very quick response.

      I have inserted the code suggested. It wasn't there as you rightly thought and I have now refreshed the site.

      Unfortunately it still hasn't made any difference. In design mode in V8, the text looks exactly in the correct position but this isn't carried through to the site.

      Any other ideas?

      Thanks, Mike

      Comment


        #4
        You need to have the

        onload="<actinic:variable value="PreloadImages" name="OnLoadScript" />"

        located within your <body onload="<actinic:variable value="PreloadImages" name="OnLoadScript" />"> tag for the bounce to work.

        I know - PreLoadImages - what on earth - but that is what is needed to get the bounce to work.

        Comment


          #5
          minor problem with Protx

          Thanks for the code advice. I checked the code but it seems I already have that code within the PSP bounce page, see below.

          <body onload="<actinic:variable value="PreloadImages" name="OnLoadScript" />">

          The above is already there and still the bounce is not working. The other issue is the placement of the text about "you are being forwarded etc being off the bottom of the page"

          Any clues as to what is going on?

          Mike

          Comment


            #6
            Party Pete was having a problem with this the other day.

            Comment


              #7
              We too had this issue at the weekend with one of our client sites.

              What we did was as follows (the above instructions were the same used)

              1 Created a new page for the PSP bounce page (just resaved the layout under a different name

              2 Registered it with Act from DW

              3 Removed the java stuff from the main pages/section & brochure (as it is STILL causing the yellow error triangle )

              4 Selected the layout for the bounce pages ONLY (with the java included)

              5 Uploaded

              and it all works OK.

              If you need any clarification feel free to shout.
              Affordable solutions for busy professionals.
              Website Maintenance | UK Web Hosting

              Comment


                #8
                Daren,

                Thanks for the input. As I'm new to Actinic, apologies if next questions are a bit obvious.

                I save a copy of the PSP bounce layout via the library or is there somewhere else to save it? Importing it then into Dreamweaver to register it with ACT should be straightforward but where do I find the saved copy of the PSP bounce layout? When registering it in DW, do I apply the copied layout then to all the bounce pages?

                Thanks for your help.

                Mike

                Comment


                  #9
                  No worries Mike.

                  I hope the below helps.

                  1 Open up your main page theme designed in DW and save as new_page.html (for example)

                  2 In DW register this design via Actinic | Register a design with Actinic

                  3 In the page selection box choose PSP Bounce page and name it so it is clear what page it is for you

                  4 In Actinic, go to Settings | Site Options and select the layout tab.

                  5 In there select the PSP Bounce page and from the drop down menu select the page you have just created.

                  Apply and upload.

                  As stated, the only difference between the main page layout and the bounce page was the java inclusion. But hopefully V8.5 has sorted out any lingering bugs regarding this

                  Wit two more Protx sites due for launch this week I can confirm that the error was not evident, this confirms what was mentioned across in another thread. It is a bug that affects some but not all....very odd.

                  HTH
                  Regards
                  Daren
                  Affordable solutions for busy professionals.
                  Website Maintenance | UK Web Hosting

                  Comment


                    #10
                    Daren,

                    Thanks for help once again.

                    I didn't use DW for any of my layouts so can I use DW to open the Actinic main page layout?

                    Just upgraded to v.8.05 which doesn't seem to have affected anything that I can notice at the moment.

                    Sorry to be a pain!

                    Mike

                    Comment


                      #11
                      Daren,

                      Finally sorted the problem and thanks for all your help.

                      Problem caused by a very simple issue due to the length of a horizontal line next to the VSP logo in the Act_OCCPROTXTemplate in site 2/commonOCC folder. The length of line coupled with a wide (ish) left navigation bar meant there was no room for both, the Protx message being forced to the base of the page past the nav bar. All I did was edit the length of the horizontal bar and everything now works perfectly. Why didn't I see that 36 hours ago!!!!

                      This would affect some sites only and would probably depend upon width of left nav bar.

                      Easily fixed eventually. Hope this may help others with similar problems.

                      Mike

                      Comment

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