Technical problem

[RuralWeb]

Mistakenly I had previously thought that if I kept my patches upto date and my sites seemed ok - then everything would be peachy

BIG mistake - problems are found almost every day with the software. The current version has some woppers in it.

[RuralWeb]

I heard it was meant to be bug fixed in 8.5.0

As far as I know its never been looked at by Actinic Towers - its been almost a year now since the problem was raised and I thought everyone knew about it and used other methods which is possibly why its never been fixed.

Dont hold your breath

[RuralWeb]

I think I even started a wish list post for it

[Orchid]

Being as this is a feature of Designer and being as Actinic have all the Developers who use Designer's contact details...

and being as this has the potential to break lots of Actinic's customer's sites...

and being as one would have thought that their reputation was quite key to their success...

one does think that they might have sent an email to everyone of us saying - these "partial site design" things are broken don't use them...

and then got around to fixing the problem...

or maybe I'm missing something...

[RuralWeb]

maybe I'm missing something

No not really - it was all argued about at the time and nothing happened. Ive given up completely on designer as it does not work so there is no point trying to get it working at my end and Actinic dont seem interested.

I agree with you totally - you would think that they would want to get more designers to use the software and that was originally the plan for V8 ie more designer focused but its been a flop IMO as it has never worked - the only good bit is Client which is cheaper than buying the full version.

[pinbrook]

Can I push for a serious look into resoloving this current problem that's reared it's ugly head again with the design import not working. I heard it was meant to be bug fixed in 8.5.0 but I can't get selectors to import and I've got various setups where I need to be able to send layouts.

If I have to change this around to start getting snapshots again then it's going to have serious impact on projects.

Its never worked....

as with lots of bugs - they have been reported by developers, but sadly never acted upon - or they simply get added to the huge list of bugs.

Several of us (last September) fell foul of partial design snapshots, but because the problem didn't affect everyone, we were accused of dramatising the situation. Much the same as when Lee and I insisted PPP didn't work, look at the egg on face Actinic took over that one.

[RuralWeb]

last September

My how time flys - Im glad Actinic spent time on PPP rather than fixing the problems with designer

[leehack]

LOL, Hungarians still under fire i see.

[RuralWeb]

we were accused of dramatising the situation

yes I remember - what a bunch of drama queens we were

Actinic will be looking for some V9 beta testers soon so I hope you all sign up and have the fun we had when we beta tested V8 - as you can see one of the biggest bugs was ignored.

[leehack]

yes I remember - what a bunch of drama queens we were

I remember it being more suicidal than dramatic at times.......

Out of context errors used to blow my mind, now i just ignore the wretched things, they disappear next time you try....

[RuralWeb]

I remember it being more suicidal than dramatic at times

Soon to be repeated on a forum near you

[RuralWeb]

Here is the wish list on the subject - http://community.actinic.com/showthread.php?t=29378. I suggest you both add your votes

[leehack]

Sheesh wish i hadn't read that, makes your blood boil some of the crap we just accept nowadays as the norm.

[cdicken]

accept nowadays as the norm.

You shouldn't accept it as the norm. If the software works badly - keep telling us about it. We want to get the software working brilliantly - and that will happen as we keep addressing these issues that keep getting reported here - performance, multi-user, design deployment - they are all being worked on as I write.

With regards to this specific issue of the partial site design and layout selectors - yes it was working in 8.5.0 and now appears to be broken again in 8.5.1. No-one is more cross about this than I am. And it will be fixed.

[leehack]

I understand Chris, it's just frustrating being on this end as reporting of bugs seems to take so long until something is done about it, unless it is a real shocker, like PPP or the card number fiasco. Obviously it's all hands to the pumps when these problems surface, but they can't be the only reason why somethings are delayed surely?

Hierarchical exports - what's happened there? These are fundamental to our use of the software without an array of snapshot solutions, how come they still trash on more than 12 months old software? Nobody communicates on these things and we are left thinking WTF is going on, does anybody care etc.

I am in no doubt that the whip is being cracked at the towers and everyone is working their nuts off, i would just like to see a bit more transparency and openness towards communicating with us.

I guess, i and at least a few others, would love to understand how old bugs keep reappearing in new versions. It happens every single release, what is causing this? On the surface it sounds like too many people with their hands in the mixing bowl and nobody applying version control. These keep masking the good work as we are always presented with something bad amongst the new features - but more importantly something we had written off as fixed. There has to be a flaw somewhere in this area, it happens far too many times.

Keep up the good work and also the openness, what the big wig said the other day although a little surprising, calmed things down almost immediately. Mistakes happen, we all make them too, but it is refreshing to see such honesty, i think many respected him for that.