Strange SSL Problem for the checkout

[Jonsey]

Hi,

I had a bit of a nightmare with uploading a test site and over-writing my main site. Anyway I have re-uploaded the correct site and have a strange problem with getting the checkout to work.

I had previously setup a subdomain called secure and have another website using this certificate through this subdomain successfully (this 2nd domain has its own cgi-bin & acatalog set up in a sub-folder as to not to conflict). However, in network settings I have the following setup (which I have uploaded);

SSLCATALOGURL https://sslrelay.com/secure.enjoyyou...o.uk/acatalog/
SSLCGIBINURL https://sslrelay.com/secure.enjoyyou...co.uk/cgi-bin/

The strange thing is that when I go to the checkout the address that it goes to is as follows;

https://sslrelay.com/enjoyyourgarden...in/os000001.pl

This address doesn't have the subdomain and so comes up with an error.

Any thoughts?

Cheers,

[wjcampbe]

Sounds lke you should be using a common shared cgi-bin and letting the difference between script ID numbers take care of the conflict possibility.

[Jonsey]

Hi Bill,

Thanks for the reply but what do you actually mean. If I have specified the path for SSL to go to the subdomain in actinic, what is stopping the web page from going to that subdomain; is there a path that needs to be specified on my webserver that actinic isn't actually changing?

Thanks,

[wjcampbe]

enjoy uses script id 1
time uses script id 2

if both sites share one cgi-bin folder, then enjoy will use all the scripts that end in 1, and time will use all the scripts that end in 2 - no conflict.

can you show the network settings for each site (make sure to remove username and passwords first) and the folder setup on the site?

[Toby B]

Was this ever resolved?

I'd agree with Bill about the script ID numbers being the same.

[Jonsey]

I've been working late for the last few days so I've not had a chance to try out your advice until now.

Anyway, whilst the script ID's for each site was 1 & 2, the conflict continued so I changed my main site ID to 3, refreshed the site (which basically re-loaded the entire site) and IT WORKS!

My main site now refers to the 'secure' sub-domain. I still think it was a clitch in Actinic in not registering my SSL settings, but hey it works (thank goodness customers that tried to purchase contacted us over the phone instead - moral of the story 'always have your phone number clearly on your site!')

Excellent support guys.