shopping cart has disappeared

[Buzz Lightbulb]

Help!
No changes have been made to the site since yesterday and a number of sales have come in during the past few hours however, about an hour ago someone called to say that when you click add to basket, the page cannot be found. It would appear that our shopping carts have disappeared. can anyone offer any urgent assistance?
cheers
Buzz

[jont]

Do you have a URL for someone to test

[Buzz Lightbulb]

www.ebulbshop.com thanks

[jont]

Love the "save the penguin" image

Adding to cart also provided a page-not-found error for me using Firefox. May be worth uploading the site again as some of the scripts are working and some are not.

If that does not resolve try using a different script id number .. currently set to 32 .. and upload again

[Big Game Hunter]

hi Rob

First thing i would do is do a full web purge and refresh of the website through the troubleshooting section and click all the options to delete and refresh your catalog files. it's happened to our site before and that seemed to sort it. In the end we found our hosting company had updating the server scripts and actinic jus needed to refresh.

Hope that helps..

Shannon

[Buzz Lightbulb]

Thanks,

With the help of your comments and the fantastic support of the actinic team, we are now, once more, selling lightbullbs as if he sun wasn't going to shine tomorrow.
Cheers
Rob]