Add to Cart fails....

[scottyh56]

I have transferred my first Actinic site from Actinic's test server to its final resting place. When I did that I recall that I pressed the various buttons and it worked OK.

However now, after accidentally deleting the Add to Cart button and reinstating it (this may or may not be the cause), I have a problem.

Click through to order from here http://www.ethicaltees.co.uk/acatalog/Words-Women.html and you will see a message:

"The following product(s) can not be added to the cart.
You can find the error description(s) by following the link(s).
Dare to Think"

The link does not work.

I am not sure where to go on this. Help much appreciated.

Thanks

Scott

More info:

In Advanced Network Setup, the 'Test' function returns no errors. (But server settings below I note that FTPPATHFROMCGITOCATALOG is blank....)

The page is based on the layout code "Includes Add to Cart Button" and the layout code behind the Add To Cart Button Images is:

<actinic:block if="%3cactinic%3avariable%20name%3d%22CartButtonVisibleToAllCustomers%22%20%2f%3e" >
<!-- This code is used when the cart button is visible to all customers -->
<br/>
<input type="image"
src="<actinic:variable name="CartButtonImage" />"
name="_<Actinic:Variable Name="ProductReference"/>"
alt="Add to Cart"
/>
</actinic:block>

<actinic:block if="%3cactinic%3avariable%20name%3d%22EnabledForCustomerGroupID%22%20%2f%3e%20%21%3d%20%22%22">
<actinic:block if="%3cactinic%3avariable%20name%3d%22ProductPriceIsEnabled%22%20%2f%3e">
<!-- This code is used when the cart button is visible to retail customers, but not all other customer groups -->
<Actinic:ShowForPriceSchedule Schedules="<actinic:variable name="EnabledForCustomerGroupID" />">
<input type="image"
src="<actinic:variable name="CartButtonImage" />"
name="_<Actinic:Variable Name="ProductReference"/>"
alt="Add to Cart"
/>
</Actinic:ShowForPriceSchedule>
</actinic:block>

<actinic:block if="%3cactinic%3avariable%20name%3d%22ProductPriceIsEnabled%22%20%2f%3e%20%3d%3d%20FALSE" >
<!-- This code is only used when the cart button needs to hidden from certain customer groups -->
<Actinic:ShowForPriceSchedule Schedules="<actinic:variable name="EnabledForCustomerGroupID" />" HTML="<input type='image' src='<actinic:variable name="CartButtonImage" />' name='_<Actinic:Variable Name="ProductReference"/>' alt='Add to Cart' />"></Actinic:ShowForPriceSchedule>
</actinic:block>
</actinic:block>

THE NETWORK SETTINGS

HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 0
SCRIPTEXT .pl
SMTPHOST auth.smtp.1and1.co.uk
WEBSITEURL www.ethicaltees.co.uk
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS false
PATHTOPERL /usr/bin/perl
USEENHANCEFTP false
FTPCLIENTTIMEOUT 15000
FTPRETRYDELAY 3000
FTPSILENT false
FTPMAXRETRIES 3
FTPCONNECTTIMEOUT 25000
SMTPAUTHREQUIRED false
SMTPUSERNAME help@ethicaltees.co.uk
SMTPPASSWORD xxxxxxxxxxx
CATALOGURL http://www.ethicaltees.co.uk/acatalog/
CGIBINURL http://www.ethicaltees.co.uk/cgi-bin/
PATHFROMCGITOCATALOG ../httpdocs/acatalog/
CODEBASE ./
FTPHOST www.ethicaltees.co.uk
FTPUSERNAME xxxxxxxxxxxxx
FTPPASSWORD xxxxxxxxxxxxx
PATHTOCGIBIN cgi-bin/
USEPASSIVEFTP false
FTPPATHFROMCGITOCATALOG

[scottyh56]

Resolved!!!!!!!!!!

Sorry - I should have spotted it - I had accidentally deleted the quantity box!

Very odd this though - I click on something in code view and occasionally it disappears - accidentally deleted.

I did not even see it go for quantity - but I did for the add to cart button. There I could not undo the deletion and had to manually reinstate the code.

Is this a v8.5 issue perhaps?

Scott