External Reference within Customer Accouts

[sally01]

Hi All,

Is it possible to include the 'external reference' field which is set up in customer accounts to be displayed in the 'Receipt' page.

[sally01]

Bar of chocolate for the correct answer!

[leehack]

What size bar and what type?

[sally01]

your favourite Lee

[leehack]

Do you know if it is available as an actinic standard variable?

If so, it would just be a case of including the variable into the actinic "receipt layout" available in the drop down box in design view.

[sally01]

If it is a variable I cant see it in 'Library / Variables'.

When I export the customer file into a spreadsheet it does come out so you would think it was a variable or perhaps a database field.

[leehack]

I've just trawled the list also and cannot see it. Hopefully we are both not being blind. If it doesn't exist, is there any scope to use a spare field that does have a variable declaration but you are not currently using?

[sally01]

But why bother putting in a field called 'External Reference' in the customer accounts setup if we don't have a way of displaying it to the customer.

[Bruce]

Sally,

The 'External reference' field is used to fill in an Account number for the specific customer account if you already have one in your external 'Financial System' like Sage, so that sales coming from this account is accounted for correctly etc.

If you click on the small ? that you see at the top of the 'Edit Customer' details area and then click on the 'External Reference' field, it will tell you exactly what i just typed above.

Kind regards,

[sally01]

Bruce thats exactly how we use this field but we would like to put it onto the 'Receipt' page once a customer has placed an order, that way they can quote their Sage account number if any queries occur.

[Bruce]

Sally,

I will run this past development for you.

Kind regards,

[sally01]

Thanks Bruce,

[Bruce]

Sally,

Sorry for the delay in updating you on the issue. This would be a wish-list request and I will add in a vote for you.

Kind regards,