Embedded HTML in T&C's

[ricky11]

I am trying to use embedded HTML in the Terms and Conditions box, I am using the following the make a word appear in bold but it doesn't seem to work (i want period to appear in bold), can anyone advise what I am doing wrong ?

!!<<b>period</b>>!!

Thank You

[leehack]

You are doing it correctly, take a look in design tab on the T&C's page if it appears.

[ricky11]

Lee,

Thanks for replying so quick. Unfortunately it doesn't appear correctly in Design tab or the live site. I have even just placed the above HTML on its own in the Shipping+Handling tab without the rest of the text. Very odd. Do you have any further suggestions ?

[leehack]

In a standard non-amended actinic site, that will work everytime, i even just tested it to confirm i wasn't going mad. I can only presume that you have amended the page or something has gone astray. I would suggest reverting the layout back to factory settings and starting again. I can't think of any other logical reason for this not to work i'm afraid.

[Duncan Rounding]

If you are doing it per the attached image for example then it wil definitely work.

[ricky11]

Duncan,

I am doing exactly as per your screenshot. This is very odd as nothing has been changed and the embedded HTML works fine without any problems in the Product Name and decsriptions. I will do as Lee recommended and reinstall the software and start again.

Guys thanks for your help and I shall keep you posted.

[ricky11]

I have just reinstalled the Actinic software so I have the sample site and this still does not work. Are there any other suggestions I could try ?

[leehack]

I'd contact support, i honestly think you are the only person in the world with this problem. Are you sure you are doing this correctly?

[ricky11]

Lee,

Very funny. I am honestly doing as I mentioned previoulsy. I have enclosed a screenshot as well. To be honest I work in IT and even i felt as if i was going mad especially when this format works in the text for fragments but not in T&C's. Thanks for your help.

[leehack]

Well that is the strangest problem i have ever seen with regards to actinic and rest assured i have seen quite a few. That is just plain crazy, you must be the unluckiest guy in the world. Do let me know what it is if you get it solved, i'm intrigued.

[pixelhaus]

You should have !!< >!! wrapped around the opening and the closing tag . So it should look like !!<<b>>!! Hello world !!<</b>>!!

[ricky11]

Richard I have tried that aswell and still no luck.

[pixelhaus]

Ok, can you embed tags in other places ? eg. in fragments? Have you tried embedding any different tags to see what would happen ? (Your screen grab did not show the inner exclamation marks and parentheses !!<<b>>!! Period !!<</b>>!! btw)

[ricky11]

Yes it all works fine in fragments, products etc.

[Duncan Rounding]

What you have done should work just fine. Whether you do:
!!<<b>hello</b>>!! or:
!!<<b>>!!hello!!<</b>!!
both work - just the formatting changes.

I would contact support as this is very strange.