Search Indexing Fragments

[Design2Please]

Hi,

On my site getemeoutofahole.com i have setup search so that it indexes page fragments however whenever you try searching it results in the rrror message below:

Catalog is unable to locate the details of a product that was found in the search. The web site is probably being updated. Please wait a few minutes and try again. If the problem persists, contact us.

Please wait for your browser to forward you to the next page or click here.

Does anyone know how to resolve this issue?

Regards
Jon

[jont]

Has it been working at any point? Have you tried refreshing the server to see if that clears?

[Design2Please]

I dont believe it has worked at any time - I will try a website update tonight though.

Regards
Jon

[Darren B]

I am sure this was a bug in a previous version that has been fixed

cheers
Darren

[Design2Please]

Hi Darren,

Do you know which version that was i am running a version of actinic business multi site (8.3 i belive) - i havent tupgraded it yet because when I originally looked at doing this it envolved quite a few changes and havent found the time to sit down and go through them all so left it as it was for now.

Regards

[Darren B]

not sure when or were but have a look here

http://community.actinic.com/showthr...arch+fragments

Cheers
Darren

[Design2Please]

Unfortunatley i dont have access to view the forum the thread you have linked to is in.

Regards

[Darren B]

you need to drop Chris D and email and asking him if he will grant you special privalges to enter the sacred circle

[leehack]

Nah forget the elite stay out here with us plebs

[Design2Please]

Hi,

I tried running a website refresh last night but unfortunately it did not work.

I have emailed my user name to gain access to the secret circle but not heard anyhting back yet.

[dmalani]

Hi Jon

This is reported as a bug in the software and it has been fixed since version 8.0.4. I would suggest that you upgrade the software to the latest version to sort this issue. You can download the latest version of the software from http://www.actinic.co.uk/support/downloads.htm

Cheers

[Design2Please]

Finally got round to upgrading and this did indeed resolve this issue. Many thanks