Duplicate product problems after V8.5.1 upgrade

[Bruce]

Malcolm,

Maybe you missed this line....


This only happens if have custom layouts (or are using standard layouts but didn't let Actinic upgrade them).

This means that you would still have ProductReference instead of ProductID.

Kind regards,

[RuralWeb]

This only happens if have custom layouts (or are using standard layouts but didn't let Actinic upgrade them).

I did see it but either way it does not work - if you select maintain my design then it fails - If you select upgrade then it overwrites you layout and you have to do it again.

Ive been fighting with V8 for almost a year now and I think its time to throw in the towel as I am spending more time fixing upgrades than building sites.

[Bruce]

Jonathan,

That should work, I just tried it on a default site and it works perfectly. Try compacting your database and then try again. If that does not help raise a ticket with support.

Kind regards,

[bentleybloke]

Bollocks! It works for me in a default store too. All of my scripts are original (just upgraded to v8.5.1) and I've changed all of the ProductReference variables to ProductID. Back to the drawing board, I'm an architect by profession and really regret getting invovled in this.

Ive been fighting with V8 for almost a year now and I think its time to throw in the towel as I am spending more time fixing upgrades than building sites.

Me too, I started upgrading my store as soon as v8 came out and basically had to start from scratch. It still isn't live because each hurdle I cross a new one is put up by an upgrade or a new bug slobbers over my laptop.

[pinbrook]

Ive been fighting with V8 for almost a year now and I think its time to throw in the towel as I am spending more time fixing upgrades than building sites.

i know how you feel. I posted the very same sentiment a few weeks ago and also stated if my business was soley developing v8 I would have gone bust in the past 12 months.

It also reminds me of an incident a couple of years ago where I had the nerve to charge a client for my time taken fixing an actinic bug for him. He moved his business elsewhere, saying I should do the work for free as it was an actinic bug. I let him go

The same seems to be going on now, with developers stuck in the middle, we develop a site then take the rap when subsequent releases unfold with little time bombs. It all goes to create a loss of trust and confidence between ourselves and clients as not all of them fully understand how subsequent issues can be caused by actinic bugs and not by our shoddy work. Some clients seem to expect that if they have commissioned a designer to do some work, they are then expected to fix every future error FOC.

I tend to have long chats with potential clients for V8 work, if I am satisfied that they are fully aware of how Actinic can suddenly blow up in your face, I will take on the job. If they seem to have the potential to blame every fault on me, I run a mile.

[dscontroller]

Ive been fighting with V8 for almost a year now and I think its time to throw in the towel as I am spending more time fixing upgrades than building sites.

I think this is so for all of us. Clients do tend to think that we're creating the problems rather than Actinic.

Then to top it all, Actinic Sales, I presume, are telephoning my clients and asking them to go on their workshops. I find the customers and they take the bread out of my mouth!

David

[leehack]

It's kind of weird at the moment, cos unless a client has a specific problem with their current release, you half want to leave things as they are for stress free living. Obviously, when versions come out that offer something new that the client wants, you have to take the plunge.

It's been quite sometime since i got excited about upgrading a site, every one has you wondering wtf is gonna happen. That one second gap as the screen flashes and you are about to see what has happened is a funny moment.

Last week, I did a weeks work on the first site i upgraded to V8, he was on the first ever release of V8. I overlooked this fact on his quote and was left either deciding to de-install my 8.5.1 and load his version or upgrade him as part of the project. I tried the upgrade and to be fair it was ok, few little things, but in general about an hours work. Had that gone titsup i could have been severely dented on the time front. You want to give your clients the latest version, but not at severe cost to you - i'm not sure what is correct thing to do here, however i am just upgrading them as part of the build and taking it on the chin.

As part of this build i noticed on an IE6 check, that the standard actinic css for section lists with dividers is NOT IE6 compliant and never can have been. So i either change the format (not what he wants) or also take the time to redo all of that on the chin also. How can i ever explain that?

We seem to get stuffed from many angles, with clients thinking all is hunky dorey as they never see us in the trenches - this is not their fault, how can they ever find out, actinic will never tell them and if we do, they will often look at us thinking, more costs.

With the Actinic - Designer - Client relationship, only one of them ever seems to be in the way of the fan.

[pinbrook]

I did a weeks work on the first site i upgraded to V8, he was on the first ever release of V8.

My next job is similar, it was a new site in v8 the client wants me to do the upgrade/redesign to add pages for pre christmas sales. So I'm not feeling too trepidacious.

however i now treat every other request for a V8 upgrade as if it were an unexploded bomb.

i've got one i'm thinking about at the mo. i am inclined to put it off until we get a working design snapshot, as it is a site with loads of customvars and stock control hence has to be upgraded with snapshot to get customvars, but would also require a product data import after re-design to bring in up to date stock control (which you can't do with product export from v7).

Ho Hum

[RuralWeb]

Some clients seem to expect that if they have commissioned a designer to do some work, they are then expected to fix every future error FOC

Most people I build sites for have never heard of actinic nor do they care. They just want an ecommerce website that works and so what ever goes wrong is the designers fault NOT actinic - this is a fair point IMO.

As designers we make a choice on behalf of the client as to which software we select to build the site and if we decide on software that is full of bugs then its our own fault. There are loads of different ecommerce software solutions out there so we only have ourselves to blame if we pick the wrong one. This bollocks with the duplicates is the last straw for me and I cannot really see me continuing to use Actinic after I have finished the sites I have on the books.

[RuralWeb]

Actinic Sales, I presume, are telephoning my clients and asking them to go on their workshops. I find the customers and they take the bread out of my mouth

Thats bad - they best not do it with any of mine.

[leehack]

Thats bad - they best not do it with any of mine.

Sorry Mal, but that did make me chuckle. The heat is building up on the forum again, that's what we get for living in a crap climate when it pisses down all day.

[pinbrook]

Most people I build sites for have never heard of actinic

Most (all) people who ask for an upgrade already have actinic, thats what I am discussing.

[RuralWeb]

most people who ask for an upgrade already have actinic, thats what we are discussing

No not really - I built a site 2 months ago, it was upgraded to 8.5.1 and now does not work. If Actinic release an upgrade half way through designing a site then you have no option other than to upgrade which is then forced on the client version and guess who has to fix it.

[RuralWeb]

Sorry Mal, but that did make me chuckle

I would not make Actinic chuckle! I went past Actinic Towers last week on my way to sort out the company building my car so I know where they live

[RuralWeb]

Sorry Mal, but that did make me chuckle

I would not make Actinic chuckle! I went past Actinic Towers last week on my way to sort out the company building my car so I know where they live