Problem with product layout

[kathynewman]

I have a problem with a product layout. Some products are showing correctly whilst others are not. The Add to Basket, Price, Quantity have disappeared on some products.

Example of correct layout:
http://puddle-computing.co.uk/acatal...n_Lotion_.html

Example of incorrect layout:
http://puddle-computing.co.uk/acatal...nditioner.html

Both are using exactly the same Product Layout.

For the life of me I can not see what's wrong.

Anyone else got any ideas?

TIA

Kathy

[TraceyHand]

this might sound simplistic but have you accidentally unchecked the "can be ordered online" box?

Only suggesting it because I was alerted to a product on my website this morning which had no "add to basket" button and, for some reason, this had been unchecked (mis-clicked, I guess)

[kathynewman]

Thanks Tracey - checked and all ok with ticks - it's very odd - not just add to cart missing but also price & quantity.

Just found another problem too - the layout is ok on main page but not product pages - no idea what i've done!

Kathy

[leehack]

Are they both set to 'use parent layout' and have different parents possibly?

[kathynewman]

Hi Lee - yes they are both set to Use Parent. Just about to delete everything off server and do refresh as got the added problem with layout not being same throughout - so will see if that sorts it.

Kathy

[leehack]

If they are both set to use parent, then check the parents and confirm they are the same. In fact follow the family tree right up the line.

[RuralWeb]

Are they being hidden behind the info boxes for some reason?

[buspassjohn]

Try changing both to a completely different product layout and see if they then agree, if not, something other than layout is affecting them.

[leehack]

OK i got bored waiting for an upload and checked the source code.

They are both using a different layout.

[kathynewman]

Are they being hidden behind the info boxes for some reason?

Thanks Mal

No - it happens on products that don't happen with the info boxes.

Kathy

[pinbrook]

OK i got bored waiting for an upload and checked the source code.

try doing Taichi during those wasteful 5 mins

[kathynewman]

OK i got bored waiting for an upload and checked the source code.

They are both using a different layout.

You must be bored Lee!!

That is very odd because when i look at the Product Layout the name is the same within actinic - will go off and investigate further.

Kathy

[buspassjohn]

I looked at the source code but when I saw it all I couldn't be ar**d, I think Lee should get a Goat point for perseverance, if percy doesn't want it I'll have it.

[kathynewman]

Right decided too late to be doing this after long day so going to call it a night and investigate more in the morning.

Thanks everyone - never expected to get so many replies at this time of night.

Night all


Kathy

[kathynewman]

Problem solved - it was me all along

So that I could get the Price & Add to Basket to appear before the info in tabs, I created the variables and put them in [EXTRATEXT] which then needed to be entered in the correct place in the product description and of course I had forgotten to put it in most of the product descriptions.

Glad it was something so simple to rectify!

Kathy