Corporate logo has disappeared!

[jodg]

Hello!
Have just upgraded our site to v8 this afternoon and, whilst we can interface with Protx OK etc, I have a problem with, of all things, our company logo.

As you will see, on the brochure pages the logo at the top is missing.

And on the product pages no table/area is displayed, instead a snippet of code: ');" height="132" alt="PRODUCTS" class="logoimage" />

After I upgraded I noticed that the company logo had not uploaded. I decided to move the logo (from its own '/Site1/Images' folder) into the same directory as all the other images, namely 'Site1'.

This caused numerous problems with the next upload as I discovered that there are hard coded links to this image in the brochure and company logo variables. I edited the links accordingly and eventually managed to upload the site. Unfortunately, now no logs appear at all.

I have even reverted to having an 'Images' folder just for the logo and edited the logo variable, but with no joy.

Has anyone had a similar experience with v8 that they can share and hopefully shed some light on this problem?

Thanks,
Jan

[wjcampbe]

Not sure what you have been editing, but the normal and correct way to establich a logo is to browse for and select the appropriate file in the Site Options settings dialogs.

[Donald Gray]

G'day Jan

according to the source code on your page the Corporate Image is being sourced from the 'acatalog' folder and is expecting to fetch it from there. However V8 (& I note that you are using V7) allows images to be kept in subfolders as long as those folders are in the Site1 directory. When you upload the site, for some reason Actinic copies the images out of the appropriate folder and dumps them in an untidy heap on the root folder... That said you must place the image in the folder that you specified at design time.

Forgive me if teaching to suck eggs but the only explanation I have and it might help...

See your source code:

<IMG SRC="acatalog/CorporateLogoFinal.gif"
ALT="LITTLE HERBAL INTERNATIONAL LTD"
BORDER=0
HEIGHT=132
WIDTH=1000
>
You are also missing some quote marks around the values EG it should read:
border="0"
height="132"
width="1000"
>

[jodg]

Thanks Donald and Bill. After being up into the wee hours, I managed to upload an older development snapshot and, miraculously, the logo made an appearance.

I've had a few problems with images not showing or problems with product prices.

Seems that my flavour of v8 is a wee bit flaky but nothing that importing an older snapshot and restarting the whole thing can't fix.

Still, customers are buying from the site as before so that's the main thing!