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Sage Products and Actinic Link

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    Sage Products and Actinic Link

    Well not happy at all...

    There's been an issue (known) for well over a year now that when you import products from Sage Line 50 to Actinic some fields are "confused" by the Link software, i.e. the tax codes others than T1 are not recognised properly so products like contraceptives which are 5% VAT are changed to normal 17.5% VAT and non-stock products in Sage are reset to stock monitored products in Actinic post import.

    They still do despite there being a new version!

    On top of that post import and despite that stock monitoring was set to "off" all non-stock products were reset to monitored, so display as out of stock.... sheesh.... so it's back to the old workaround of setting the monitored out of stock deafult to a negative number.

    #2
    I will add my sentiments to this one, a couple of times now i have had to go back and edit all my products that have no stock monitering.

    I only use stock levels on the import now as it causes me this grief, i would like to manage more than just stock levels

    Cheers
    Darren

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      #3
      Darren and David,

      I will need some more information from the both of you to pass on to the development team so that they can investigate... If you could drop me a mail with the following...

      1) Product version ( Actinic | Sage | Link )
      2) Databases ( Sage ) / Import files
      3) Reproducible steps

      Kind regards,
      Bruce King
      SellerDeck

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        #4
        Has this issue been sorted out??

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