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Unexpected error while trying to carry out import

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    Unexpected error while trying to carry out import

    Just upgraded from v8 to v8.5.1

    One of our sites has upgraded OK

    The other continually comes up with:

    "An unexpected error occured while trying to carry out the import"

    This happens during 'Upgrading design'. I've tried it on the 2nd and 3rd ways as recommended, but always get this error message.

    Anyone have any ideas?
    World Designs DIY Hi-Fi Kits
    www.world-designs.co.uk

    #2
    For anyone else experiencing this:

    Fill out a support ticket at Actinic or, if you have Actinic Cover, ring support.

    If requested send your last snapshot to Support.

    They fixed it for me and sent it back.

    I uninstalled Actinic and did a fresh install.

    Import the 'fixed' snapshot.

    Fixed!

    thanks Actinic Support.
    World Designs DIY Hi-Fi Kits
    www.world-designs.co.uk

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