One Click Order Completion problem

[RuralWeb]

And then the site got banned by the hosts for spamming, site owner took it out on his wife, she left him and he crashed his car on the way to the offie

So youve done it as well

[leehack]

No comment lol.

[ArtyMiss]

I may have been wrong, the help says:
Send an email to the customer. You can use the 'Email Template' field to choose which email is sent. This email is sent immediately, i.e. it is not queued to be sent.

Wel, in that case, the feature is not working, as the emails are not being sent immediately. Any further ideas?

[TraceyHand]

I agree..it's not working.

And, for some reason, I seem to be unable to use the "complete" button when more than one order is highlighted too!

so...it's now 3 clicks...per order...LOL

May as well do it the "old" way!

[ArtyMiss]

I have raised a support ticket, as this is obviously an issue, rather than user error :-)

[george]

OMG! I just did Operations > Send emails and some went from way back in 2006! Yikes!

This is a feature that should be hidden by default imvho.

[TraceyHand]

This is a feature that should be hidden by default imvho.

very humble?
since when?


It is rather odd how it stores them up for so long. There should be an option for date range or something because it becomes a feature you can NEVER use unless you delete all the old emails manually.

And even that is easier said than done!

[cdicken]

Hi there

There is the 'Operations | List Emails | All' feature, which allows you to review all the emails that are queued to be sent before they actually get sent. You can use 'Shift + Click' to select a load of them to delete if you want, and there is also a 'Send All' button there.

[george]

very humble?
since when?

Well my experience and knowledge is very limited compared to some on here, so just thought I'd register that.

[ArtyMiss]

Hi there

There is the 'Operations | List Emails | All' feature, which allows you to review all the emails that are queued to be sent before they actually get sent. You can use 'Shift + Click' to select a load of them to delete if you want, and there is also a 'Send All' button there.

Thats all well & good Chris, but shouldn't these emails be going automatically anyway, as part of the one click process?

[cdicken]

Yeah I agree. I'll recommend this as an enhancement.

For now, however, there's the 'Send Emails' and 'List Emails' feature, which allow you to manage and send your emails all in one place.

[Bruce]

Tracey,

Did you email me the screengrab of the error you are getting?

Kind regards,

[TraceyHand]

Bruce,
I did email you but could only do so via the forum, as I don't have an email address for you, so wasn't able to attach screen grabs.
I do have them though.
Maybe if you are able to email me, I can reply with the attachments?

[Bruce]

Sorry, my mail address is well popular on the forum, thought you might have had it.. send to bksupport / at / actinic /co / uk

Kind regards,

[TraceyHand]

sorry Bruce. I just didn't really know where to look for it (I could have spent ages looking through posts lol)

I've emailed you now with screengrabs etc
Cheers