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**johnl** · 25-Oct-2007, 12:18 PM

Thanks Jonathan, I'll check that out.

(I do appear to have a green tick next to 'Receiving Data' under 'Status' in Analytics which is confusing as to why no hits reported as I know many people have visited the site and viewed the products.

However, Dashboard shows only 1 visitor and 2 page views?)

Kind Regards

John

**4children2enjoy** · 29-Oct-2007, 10:17 AM

.html page names for funnel?

I have implemented Eileen's code, and the ecommerce analysis from Analytics now works very well. Many thanks.
However, I cannot get the funnel to work. I have entered "/Checkout Page 0.html" etc as the URLs for my goals, as shown at the beginning of Eileens's post, but these always show 0%. I am not using Smart theme.
Should I be doing something within Actinic to rename my checkout pages and receipt page in accordance with Eileen's .html names? If so, how? At present, these pages always appear with a URL of os000003.pl

**JSnow** · 29-Oct-2007, 10:49 AM

Andy, the checkout page names as given by Eileen are spot on and you do not need to add or change anything.

I'm not 100% certain but I believe that checkout page 0 is, in most cases, not used. The first checkout page is checkout page 1 which is the page used for capturing the invoice address. Checkout page 2 is used for capturing the delivery address and payment method. Checkout page 3 is used to capture the credit card details.

Your funnel should be set up as follows:
Goal URL: /receipt.html
Step 1: /Shopping Cart.html
Step 2: /Checkout Page 1.html
Step 3: /Checkout Page 2.html

Your funnel should now flow.

**skinnybloke** · 06-Nov-2007, 11:45 AM

Problem with referrer sources on e-commerce overview page.

Hi - I have a site that I upgraded from v7 to v8 for which I kept the existing templates (something I will not do again!).

In google Analytics for the site, on the E-commerce Overview page, the Top Revenue Sources always shows it's own website as the only referrer. The traffic sources show multiple referrers correctly.

This is a problem I have not got on any other sites.

Before I do some testing to try to sort this out does anyone have a simple answer to the problem?

**phoenixfirework** · 11-Feb-2008, 11:04 AM

New tracking code from Google ga.js

I see Google are encouraging us to upgrade to their new tracking code ga.js that is to be inserted immediately before the </body> tag rather than the </head> tag. Has anyone used this and is it just a strait substitution of the code into the body area rather than the head area?

**benji_styler** · 07-May-2008, 01:57 PM

Cant get this to work 100%...

Hi Im having trouble getting this working...

I have attempted it multiple times, cant quite figure out whats going wrong.

My GA is tracking no actinic pages fine however im not recieveing any data for actinic pages.... Im also recieving goal conversions but no product values.

My site is using custom built templates.

This is the code i have inserted into the <head> of every actinic page. I have replaced my account number with X's

Code:

<script src="https://ssl.google-analytics.com/urchin.js" type="text/javascript">
_uacct = "XX-XXXXXXX-X";
<actinic:block if="%28%3cactinic%3avariable%20name%3d%22PageType%22%20%2f%3e%20%21%3d%20%22Section%22%29">
urchinTracker('<actinic:variable name="PageType" />.html');
</actinic:block>
<actinic:block if="%28%3cactinic%3avariable%20name%3d%22PageType%22%20%2f%3e%20%3d%3d%20%22Section%22%29">
urchinTracker();
</actinic:block>
</script>

Any ideas/help would be greatly appriciated, iv got to get the snapshot back to the client this week.

**phoenixfirework** · 07-May-2008, 02:52 PM

I couldnt get mine to work in V8 so took it out of <head> and put it in the bottom of <Body> and it works just fine.

**zigzagad** · 07-May-2008, 05:14 PM

Originally posted by benji_styler View Post

Hi Im having trouble getting this working...

I have attempted it multiple times, cant quite figure out whats going wrong.

My GA is tracking no actinic pages fine however im not recieveing any data for actinic pages.... Im also recieving goal conversions but no product values.

My site is using custom built templates.

This is the code i have inserted into the <head> of every actinic page. I have replaced my account number with X's

Code:

<script src="https://ssl.google-analytics.com/urchin.js" type="text/javascript">
_uacct = "XX-XXXXXXX-X";
<actinic:block if="%28%3cactinic%3avariable%20name%3d%22PageType%22%20%2f%3e%20%21%3d%20%22Section%22%29">
urchinTracker('<actinic:variable name="PageType" />.html');
</actinic:block>
<actinic:block if="%28%3cactinic%3avariable%20name%3d%22PageType%22%20%2f%3e%20%3d%3d%20%22Section%22%29">
urchinTracker();
</actinic:block>
</script>

Any ideas/help would be greatly appriciated, iv got to get the snapshot back to the client this week.

I've followed Eileen's excellent guide and although I'm using a custom theme I think I had it all installed correctly.

When I've been logging in to GA it says "Waiting for data: www.1staiddirect.co.uk Analytics has been successfully installed and data is now being gathered."

I used another site - http://www.sitescanga.com/ - which reported that the tracking code installation is OK. However, its now been over 5 days since I installed the code and GA still says "Tracking code installed Waiting for Data"

I've emailed Google and they are suggesting that my code is in the wrong place, they say it should not be in the head section at all, but should be at the very end of the body section, tomorrow I'm going to try and strip out what I've inserted and try inserting as Google suggest.

**RuralWeb** · 07-May-2008, 05:30 PM

try inserting as Google suggest

Follow what they tell you to do and it will work fine.

**zigzagad** · 07-May-2008, 05:43 PM

Originally posted by RuralWeb View Post

Follow what they tell you to do and it will work fine.

Do you mean literally copy and paste their code, or do we need all the Actinic Blocks in place as per the guide?

**RuralWeb** · 07-May-2008, 06:14 PM

As I said - do what they tell you to do.

**benji_styler** · 08-May-2008, 03:01 PM

I dont mean to be a pain but i still cant get this to work...

I applied the change to my homepage and a section template however its still not gathering any data from the acatalog folder....

My account is set to https however its still recieving data from some of my static pages which are set to http.....

Any ideas... please

**benji_styler** · 08-May-2008, 03:53 PM

I have just gone with the standard GA code for now...

**zigzagad** · 09-May-2008, 09:12 AM

I've stripped out the urchin code and installed just the new GA code just before the </body> tag as suggested, so hopefully it should start gathering data soon.

I've also been trying out Clicky Web Analytics, I'm very impressed so far, It looks well worth the modest investment for the Pro version. Installing the new GA code has stopped it gathering data at the moment, but hopefully that will sort it out shortly.

**zigzagad** · 13-May-2008, 11:20 AM

I've now got analytics working using the NEW ga.js code inserted as Google and Malcolm suggest, but my goal funnel is not working.

I'm sure this is because GA is seeing all of my checkout pages as http://www. myurlhere .co.uk/cgi-bin/os000001.pl, rather than Checkout Page 0.html, Checkout Page 1.html etc.

Has anyone got this working with the new code, and if so could they offer any advice on what I need to change?

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Eileen's guide to Google Analytics with V8

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