Actinic support helped me today by replacing some lost code to make sure my site transfers to Protx. I imported their snapshot correctly but am now getting this error message.
An error has occurred whilst attempting the requested operation. The error is:
Incomplete information submitted. The VendorTxCode field may be missing or you may have used an incorrect encryption password.
I am not a developer but i think this is something to do with the OCCUpgrade template - am I right? Do I need to speak to Actinic or Protx about this?
Any help appreciated...thank you.
An error has occurred whilst attempting the requested operation. The error is:
Incomplete information submitted. The VendorTxCode field may be missing or you may have used an incorrect encryption password.
I am not a developer but i think this is something to do with the OCCUpgrade template - am I right? Do I need to speak to Actinic or Protx about this?
Any help appreciated...thank you.
Comment