VAT-Free Shipping on VAT-Free Items

[Hettie]

Hi,

How can I set the shipping amount to come though as £2.00 or £3.50 gross, when customers buy VAT-free items? As that's what the shipping charges are advertised as on the site? I would still like them to pay £2.00 or £3.50
for inc VAT or no VAT. Is that possible?

Thanks,

Hettie.

[Bruce]

The VAT on shipping is to be set up using 'Pro Rata' as the calculation method, this should allow for VAT free items not attracting a VAT charge on shipping.

Kind regards,

[Hettie]

VAT set to pro-rata

The VAT on shipping is to be set up using 'Pro Rata' as the calculation method, this should allow for VAT free items not attracting a VAT charge on shipping.

Hi Bruce, I have checked the business settings and the VAT is def set to pro-rata for the shipping. Is there anything else I can check?
Thanks,
Hettie.

[Bruce]

Hettie,

I must have been somewhere else when answering that one. You can do this, on teh shipping and handling tab set the Tax rate to either 'Exempt' or 'Zero-rated' for no VAT to be added to the shipping charge. You can also use the 'Custom' option and leave it at the default 0.00.

Kind regards