passive errors

[Daveb]

New user evaluating trial version


Getting the following errors on upload:

"Some passive encountered during the transfer"


C:\Documents and Settings\dave.BAYPRESS\My Documents\Actinic v8\Sites\Site1\CommonOCC\Output\SimHMAC.pm
The file defined in Design | Additional Files couldn't be opened.

C:\Documents and Settings\dave.BAYPRESS\My Documents\Actinic v8\Sites\Site1\CommonOCC\Output\PostOCCAuthNet.fil
The file defined in Design | Additional Files couldn't be opened.

C:\Documents and Settings\dave.BAYPRESS\My Documents\Actinic v8\Sites\Site1\CommonOCC\Output\Act_OCCAuthNetOK.html
The file defined in Design | Additional Files couldn't be opened.

Looked and found folder: C:\Documents and Settings\dave.BAYPRESS\My Documents\Actinic v8\Sites\Site1\CommonOCC\Output EMPTY!
Any thoughts would be great.

Thanks
Dave

[los_design]

Hi Dave

Can you post your network settings place (*** out your password and u/n for ftp)

[Daveb]

From net settings export.
Thanks

HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 1
SCRIPTEXT .cgi
SMTPHOST localhost
WEBSITEURL http://208.100.15.240/
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS false
PATHTOPERL /usr/bin/perl
USEENHANCEFTP true
FTPCLIENTTIMEOUT 15000
FTPRETRYDELAY 3000
FTPSILENT false
FTPMAXRETRIES 3
FTPCONNECTTIMEOUT 25000
SMTPAUTHREQUIRED false
SMTPUSERNAME
SMTPPASSWORD
CATALOGURL http://208.100.15.240/acatalog/
CGIBINURL http://208.100.15.240/cgi-bin/
PATHFROMCGITOCATALOG ../acatalog/
CODEBASE ./
FTPHOST web6.webyourbusiness.net
FTPUSERNAME xxx
FTPPASSWORD xxx
PATHTOCGIBIN baypressservices.com/cgi-bin/
USEPASSIVEFTP true
FTPPATHFROMCGITOCATALOG

[Bruce]

The 'Output' folder is usually empty but is used by the scripts. You look liek you are using the US version of the software. I would suggest a reinstall of the PSPSetup.exe, please note, this will replace any templates /scripts etc. If that does not work, please contact support via http://www.actinic.com.

Kind regards,