"Back to Main Page" . . . logs my clients out of the catalog completely.

[wjcampbe]

Mark, if you could go to Help | About ... and get the Version number (including letters) shown in the second line of the information box. That will ensure that we all point you at exactly the right place.

[Mark T]

Actinic Business Version

Hello,

The version number on my Actinic Business Software is: 8.0.2.1.0.0.GJUA
If there is anything else that you require to help, please let me know.

Thank you!

Mark

[leehack]

Upgrade to the latest version, that versions is more like a bug factory than a shopping cart.

[Mark T]

Upgrade Complete . . .

Hello,

I have upgraded my version to the following: 8.5.1.1.0.0.HFUA.
I am still having the same trouble that I had mentioned before. With the upgraded version, I will attempt to find the html on the Back to Main Page link that I had trouble finding before - I will provide an update as progress, if any, is made.

Thank you,

Mark T

[Mark T]

Tried as Bruce and Bill have suggested . . .

I am still having no luck with the insertion of the code - the only thing that i can conclude is that it must be i am trying to place the code into the wrong location. I still do not have the same headings for the sections that Bruce has - i must be looking in the wrong place still . . . any help is appreciated.

Thank you,

Mark T

[Toby B]

Hi Mark,

Can we take a look at your snapshot so we can check your code?

Please log your issue here with this community URL.

[Mark T]

Site Snapshot . . .

Hello Tony,

Please note that I have tried to attach the snapshot of my site, but cannot save the file as a standard .zip - it wants to save as a .zip.wjf file(?) Do you have a direct email that will allow me to send the file to you as an attachment?

Thank you,

Mark T

[Toby B]

Hey Mark,

Email it to tbsupport/@/actinic/./co/./uk/ with the ticket number and I'll forward it on the person who picks up the issue.

[Mark T]

Site Snapshot Sent . . .

Hello Tony,

I have sent the snapshot as requested - i hope it does not get returned!(?) It took a minute or so to send. I will check periodically to make sure that it doesn't get rejected.

Thank you,

Mark T

[Toby B]

Haven’t received it yet. Just send me a plain email so I can reply back to you with FTP details.

[johnwarde]

This is a bug

Hi,

Any update on this? I am having the same problem.

It hasn't been mentioned yet in the previous posts, but its obvious to me that this is a bug in the Actinc software (perl scripts?).

I have done the following ...
1. Started a new (test) project/site using the "Technical" Theme.
2. Created a buyer username and password.
3. Uploaded to a remote website.
To reproduce bug ...
4. Browse to Home Page.
5. Click on 'Login' link
6. Login using username and password.
7. Redirected to catalog home with login/buyer username information, "Login" link not visible.
8. Click on the "Contact Us" link, form displayed with login username information, "Login" link not visible.
9. Click on the "Home" link, page displayed without login username information AND the "Login" link is now visible even though I did not logout.

Has this been reported to Actinic? Is it possible to check the status of a bug?

Thanks,

John