Hi, When using v7 I do not think I ever called Actinic technical support. Since upgrading to v8 I have had to make LOADS of calls to Actinic technical support, all to resolve issues arising from the the various bugs in v8. None were as a result of 'user error' or lack of knowledge.
My 30 days of free support expires soon and I am worried: will I continue to get free support after the 30 days for bug-related problems?
It seems unfair for me to have to pay for a support contract.
Any reassurances appreciated!
My 30 days of free support expires soon and I am worried: will I continue to get free support after the 30 days for bug-related problems?
It seems unfair for me to have to pay for a support contract.
Any reassurances appreciated!
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