Error 404 when clicking "Done" button on Customer Receipt (order04.html) Actinic v8

[AmandaC]

Have just changed our domain name from www.Abakhan-online.co.uk to www.abakhan-onlineshop.co.uk. I have updated the Network settings in Actinic, everywhere I think we need to. The test worked. After upload, everything seems to work, including ordering goods, and paying (Worldpay), with the only exception that when the "Done" button is clicked on the Customer Receipt, I/customers get the Error 404: Not Found web page, rather than being re-directed back to our Web Site.

(When hovering the mouse over the "done" button, I could see the following: http://abakhan-onlineshop.co.uk/cgi-bin/os000001.pl.)

Does anyone know what the problem might be? I obviously do not want customers seeing an error page.

[leehack]

Compact the database and then do a web refresh (not update) and see if still the same.

[AmandaC]

Thanks. I did this last night but I am still getting the same error:


This is what is in Internet Explorer where the web address is displayed (on the Error 404: Not Found web page):-

http://abakhan-onlineshop.co.uk/cgi-bin/www.abakhan-online.co.uk&ACTINIC_REFERRER=http%3a%2f%2fabakhan-onlineshop.co.uk%2fcgi-bin%2fos000001.pl%3fSEQUENCE%3d3%26ACTION%3dFinish%26ORDERNUMBER%3dCH89DX10000122%26REFPAGE%3dhttp%253a%252f%252fwww%252eabakhan%252donlineshop%252eco%252euk%252facatalog%252findex%252ehtml%26[/url]

There appears to be a remaining reference to "abakhan-online.co.uk" where is this held? Is it from WorldPay?

[pinbrook]

Design | Design Options

URL for completed and aborted orders?

[AmandaC]

Oh blimey - completely overlooked the obvious - many thanks - I have changed this and will test it now.