Voucher Scheme

[Brightstar]

I want to be able to sell 'e-Vouchers' on my website. I have set up the 'products' etc, but the only trouble is that Actinic adds a shipping charge to the shopping cart, which I do not want as there is obviously no cost to send an 'e-Voucher'.

Anyone any suggestions as to how to exclude theses items from shipping costs?

[leehack]

Ship by weight, have '0' as the vouchers weight and 0kg - £0.00 in your shipping table.

[Brightstar]

Hi Lee I thought of that but I use cost based shipping rather than weight for all my goods. Is it possible to ship by weight for individual items ?

[pixelhaus]

Assuming you are using 8.5.1, you can exempt your product from shipping costs. On the product details panel, on the 'details' tab, there is a check box to 'Exclude from Shipping Band Calculation'.

[Brightstar]

I have already tried that and for some strange reason it still adds shipping?

[pixelhaus]

How about creating a custom shipping band and applying it to the voucher ? I have client who books classes and courses through their site as well as selling products and that works for them.

[TraceyHand]

I have already tried that and for some strange reason it still adds shipping?

Do you have them set up as single products or with components/choices and hidden associated products etc?

If the latter, depending on your setup, you may need to check the "exclude from shipping calculation" box for the HIDDEN associated products also.

Just a thought

[Brightstar]

Hi Tracey

I have them set up as individual products.