Hair required - I've pulled all mine out !
I recently 'upgraded' to PayPal Payments Pro, and I am now regreting it !
If a customer checks out with a debit/credit account the customers address, e-mail and telephone number are not passed to PayPal, therefore in PayPal all I get is an amount with no customer details !
If a customer checks using Express Checkout for PayPal account holders, it records all of the details and takes payment for the goods, but this time, does not include shipping !
I have told Actinic about this - but so far they have not come up with a solution. That was a week ago now, and it is costing me money as PayPal account holders are buying shipping free !
Anyone else having similar problem ? Have you found out what is wrong ?
I recently 'upgraded' to PayPal Payments Pro, and I am now regreting it !
If a customer checks out with a debit/credit account the customers address, e-mail and telephone number are not passed to PayPal, therefore in PayPal all I get is an amount with no customer details !
If a customer checks using Express Checkout for PayPal account holders, it records all of the details and takes payment for the goods, but this time, does not include shipping !
I have told Actinic about this - but so far they have not come up with a solution. That was a week ago now, and it is costing me money as PayPal account holders are buying shipping free !
Anyone else having similar problem ? Have you found out what is wrong ?
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